Department: Ticket Sales
Reports to: Director, Ticket Sales
Classification: Full-Time/Exempt
Summary/Objective
Account Executives will focus mainly on generating revenue for the organization through premium, group ticket and plan sales. The execution is to be action-based, creative, focused, organized and responsive. Working directly with the Director of Ticket Sales, this role will develop and execute their own personal business plan centered around finding, closing, then retaining business for the organization. Cold calling, email and in-person networking will be the main channels for finding new business. Utilizing social media, asking for referrals, and other creative thinking to make contacts will also be important to achieving success.
Essential Functions& Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Set appointments over the phone with corporate decision makers, with a certain number of appointments per week as a goal for success in the position.
- Provide excellent customer service to existing accounts by visiting with accounts throughout the season and off-season to ensure personalized, continual contact.
- Represent the organization at in-house ballpark events and off-site community events by promoting both ticket sales and the organization.
- Grow premium, group ticket and plan sales revenue streams through both renewals and new sales.
- Work with Director of Ticket Sales to identify new promotional opportunities for the organization, both in-season and offseason.
- Listen to each prospect’s needs carefully and match them with the assets the organization has to offer.
- Fully understand the organization’s marketing assets (both social and digital), as well as targeted and direct marketing capabilities to capitalize on ticket sales opportunities.
- Maintain and consistently update personal CRM database after each point-of-contact with a prospect or client.
- Work persistently on prospecting for quality leads that will lead to quality appointments with appropriate decision makers regarding premium, group ticket and plan sales.
- Perform other duties as assigned.
Required Experience and Qualifications
- Bachelor’s Degree in Sports Marketing, Marketing, Business Administration or previous experience
- Minimum of 1+ years of proven sales experience. Proven track record of exceeding individual sales goals.
- Ability to present sales collateral, handle objections, negotiate and close ticket sales business.
- Excellent communication skills, both oral and written
- Ability to handle multiple tasks at once, and prioritize results
- Strong analytical skills
- Ability to work collaboratively within a team environment
- Ability to work independently and self-motivate
- Strong time management and organizational skills
- Ability to work in an innovative, fast-paced environment
- Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Previous work with a sports team is preferred, but not required
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. The noise level is usually moderate but can be loud within the stadium environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close and focused vision. This is a largely sedentary role.
Position Type and Expected Hours of Work
This is a full-time position. Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.
Travel
Rare travel may be expected in this role.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/M/F/Vet/Disability
Experience
Preferred
