Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings. Conducts or acquires background checks and employe... more details
Description
COPE Health Solutions is looking for a People Experience Generalist to support our day-to-day People Experience operations, enable coverage for the department and take responsibility for projects as assigned.
FLSA Status
Exempt
Salary Range
$75,000 - $85,000
Reports To
Manager of People Experience
Direct Reports
None
Location
Hybrid in LA Office (4 days onsite / 1 day remote)
Travel
Up to 20%
Work Type
Regular
Schedule
Full-Time
Position Description:
Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
Conducts or acquires background checks and employee eligibility verifications.
Implements new hire orientation and employee recognition programs.
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
Attends and participates in employee disciplinary meetings, terminations, and investigations.
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Process bi-weekly payroll and maintain accurate records.
Manage employee training and development programs, including compliance and mandatory healthcare-related training.
Enforce policies and procedures aligned with the company's overall objectives and healthcare industry regulations.
Support as needed and enable coverage for Manager of People Experience with respect to the ADP process, onboarding of new employees, etc.
Provide excellent employee relations service, addressing any concerns or grievances, and fostering a positive work environment.
Provide guidance and support to managers and supervisors for human resources related issues and questions.
Ensure compliance with federal, state, and local employment laws, as well as healthcare industry-specific regulations.
Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.
Regularly review HR practices and policies to ensure continuous improvement and alignment with industry best practices and legal requirements.
Collaborate with other departments to promote a culture of diversity, equity, and inclusion within the company.
Work closely with additional members of the consulting team, executives and staff to accomplish the goals.
Assist in the development of deliverables across projects or work streams to ensure final products meet or exceed industry standards and organizational expectations, while maintaining high levels of client satisfaction.
Provide project management support, including managing day-to-day operations, maintaining work plans and timelines, preparing reports and ensuring effective coordination with clients and team members.
Carry out other duties, tasks and projects as assigned.
Qualifications:
Bachelor’s degree in human resources, business administration, or related field required; master’s degree preferred.
PHR or SHRM- CP certification preferred.
Experience with ADP TotalSource required.
Experience with Jobvite required.
Experience with Concur required.
Experience with Trello required.
Experience working in a professional services firm highly desired.
Experience processing multi-state payroll in ADP products.
Minimum 2 years’ experience in people experience, human resources or equivalent.
Strong customer drive and dedication to quality and success
Excellent interpersonal, oral, and written communication skills
Highly organized, detail-oriented and ability to work well independently and as a team.
Able to work collaboratively and effectively while handling multiple projects on various timeliness in an extremely fast-paced environment.
Strong project management, communication, prioritization, and feedback skills are critical to success.
High level of proficiency of Microsoft Office programs (Outlook, Word, Excel and PowerPoint, and Project Management)
Benefits:
As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/.
What We Do:
COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce. Our multidisciplinary team provides payers and providers with the experience, capabilities and tools needed to plan for, design, implement and support strategy development and execution. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed for value-based care.
To Apply:
To apply for this position, or to view all available positions, visit us at https://copehealthsolutions.com/careers/open-positions/.
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