As a Treasury Services Support Associate in Global Corporate Banking, you will be an integral member of the Treasury Services organization and will be responsible for contributing to new sales targets and to the achievement of portfolio growth objectives through the successful submission of high quality implementation requests. The position is primarily geared to providing support to Treasury Management Officers (TM - Os) for initiating implementations, ensuring correct billing, guaranteeing pro... more details
As a Treasury Services Support Associate in Global Corporate Banking, you will be an integral member of the Treasury Services organization and will be responsible for contributing to new sales targets and to the achievement of portfolio growth objectives through the successful submission of high quality implementation requests. The position is primarily geared to providing support to Treasury Management Officers (TMOs) for initiating implementations, ensuring correct billing, guaranteeing proper internal controls and policies are followed. This role allows an individual to develop working knowledge of Treasury Services products and skills over time for a successful career within many other Treasury Management functions, Implementations, Product, Risk and Controls, and/or Client Service.
Job responsibilities?
Provide subject matter expertise, confirm scope, products, and services
Initiate implementation requests for new business with clients
Own process for simple implementations
Join initial implementation calls for complex implementations to ensure accuracy of request
Coordinate with Sales and implementation regarding potential client change requests
Submit billing information; including billing adjustments
Support ad-hoc requests (e.g., billing inquiries)
Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience
Apply required control procedures
Required qualifications, capabilities, and skills
Bachelor's Degree Required
Demonstrates the ability to understand Treasury Services products, pricing philosophy, and billing process and procedures
Superior verbal and written communication skills with the ability to mobilize internal networks and resources
Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills
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