Night Auditor Oram Hotels Inc San Diego, CA 92101$21.50 an hour - Full-timePay in top 20% for this field Compared to similar jobs on IndeedProfile insights Find out how your skills align with the job descriptionSkills- Do you have experience in Guest relations? Yes NoEducation- Do you have a High school diploma or GED? Yes NoJob detailsHere's how the job details align with your:- Pay $21.50 an hour- Job type: Full-time- Location: San Diego, CA 92101Benefits (Pulled from the full job description)- 401(k) matching- AD&D insurance- Dental insurance- Employee assistance program- Flexible spending account- Health insurance- Paid time offOur core values are Family Spirit, Passionate Hospitality, Attention to Detail, Empowerment for Excellence, Diversity & Inclusion, and Creating Magic.We are seeking a HR Coordinator to join our great team. The HR Coordinator is responsible for assisting the Area HR Director with administrative tasks involved with recruiting, hiring, terminations, benefits, data entry, preparation for payroll, workplace safety, recordkeeping, etc. Must be able to work weekends occasionally.Benefits:- Medical, Dental & Vision Insurance- Health savings & flexible spending accounts- Basic Life and AD&D insurance- Paid time off for vacation, sick time, and holidays- Eligible to participate in the Company's 401(k)Program with employer matching- Employee Assistance Program- Tuition Reimbursement- Great discounts on Hotels, Restaurants, and much more- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.$21.50 per hrOverview- Audit, balance, and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.- Responds in a professional and courteous manner to arriving, departing, and in-house guests by providing accurate and timely information and services.- Responds to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.Responsibilities- Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc.- Audit, balance, post, and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.- Prepare and input statistics and income journal sheets for preparation of daily reports.- Balance and close all bank ticket codes, daily. Run night audit final after ensuring all revenues are in balance nightly.- Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures to close guest accounts and open the room for the next sell.- Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.- Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.- Perform the duties of a Front Desk Clerk including express checkouts.QualificationsEducation/Formal Training- High school education or equivalent experience.Experience- Accounting background preferred, but not required.Knowledge/Skills- Ability to operate personal computer, cash register, and calculator.- Ability to compile facts and figures.- Telephone and guest relations etiquette and skills.- Moderate hearing required to communicate with guests.- Excellent vision required for viewing of CRT screen.- Excellent speech communication skills required to communicate with guests over the telephone.- Excellent comprehension and literacy required for reading daily reports, numbers, etc.Physical Demands- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients.- Prolonged standing.- Occasional carrying and lifting of files and office items up to 25 lbs.Environment- Prolonged standing at indoor, thermostatically climate-controlled workstation under fluorescent lighting.- Work inside 95%
