The ideal candidate for this position will have demonstrated advanced capability in the support and management of mission critical systems, including implementation, upgrades and on-going best practices to ensure maximum uptime performance and stability. The candidate will focus on excellence, quality and enhancing our technology systems & infrastructure to support business goals"A Hands on" accomplished systems engineer dedicated to help our business win by supporting mission critical broadcast... more details
Job Description
The ideal candidate for this position will have demonstrated advanced capability in the support and management of mission critical systems, including implementation, upgrades and on-going best practices to ensure maximum uptime performance and stability. The candidate will focus on excellence, quality and enhancing our technology systems & infrastructure to support business goals"A Hands on" accomplished systems engineer dedicated to help our business win by supporting mission critical broadcast and IT systems, projects, and new initiatives.
Experience supporting major market/Network News operation.
Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to manage systems, documentation, follow best practices and implement new technologies & deliver projects on time & within budget.
Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
Provide advanced troubleshooting & support for systems, infrastructure, and applications, including root cause analysis.
Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode /decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution systems and other workflow tools.
Evaluate, test, and install upgrades to all platform operating systems, applications, and hardware.
Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software, or automation.
Test new technology and make recommendations to Management on needed resources, feasibility, budget, and timing requirements for inclusion in strategic plan.
Install, commission, and configure new technology.
Develop and maintain system documentation for operational and troubleshooting purposes.
Work with operations teams to ensure SOP's & documentation are written and up to date.
Produce work that is consistently professional, reliable and detail oriented.
Other duties as deemed necessary.
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $75,000-$90,000
Qualifications
Degree in Engineering, Computer Science or equivalent field/business experience.
Generally, requires 3+ years related experience.
24/7/365 operation.
Eligibility Requirements:
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered.
Must be willing to work in San Diego, CA.
Must have a valid driver’s license.
Willingness to travel and work outside standard hours, and on weekends with short notice.
Must be willing to submit to a background investigation.
Must have unrestricted work authorization to work in the United States.
Must be 18 years or older.
Ability to lift and carry 50+ pounds of equipment.
Desired Qualifications:
Experience in supporting large scale systems to support business needs.
Proficient with IT routers, switches, firewalls, and port management applications.
Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards.
Hands on experience with support of non-linear edit systems such as Adobe Premiere, and FCP.
Experience with hardware virtualization.
Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar.
Knowledge of distribution systems including RF, streaming and satellite.
Knowledge of newsgathering and communications systems.
Strong ability to read and generate system documentation (Lucid, ACAD).
Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff.
Knowledge of standard engineering processes such as change control and agile development concepts.
Desire to learn and develop new skills.
Ability to work on own initiative.
Must possess strong multitasking skills and the ability to prioritize tasks.
Bilingual (Spanish and English) a plus
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
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