Job Abstract

Job ID

2024-14273

Category

Staff

Position Type

Regular Full-Time

The Office of Graduate Admission is looking for a positive, enthusiastic, data-driven self-starter with superior interpersonal and critical thinking skills to support graduate recruitment and admission. The Graduate Admissions Representative will provide a high contact, personalized admissions experience to prospective students to meet the graduate recruitment and enrollment management goals of the University. Responsibilities include, but are not limited to, managing the applicant pool for assigned programs, utilizing campus software systems for tracking students through the funnel and communicating with them via in person appointments, phone calls, virtual meetings, and email. This position is ideal for someone interested in an entry level position in higher education with opportunities for advancement.

• Cultivate relationships with prospective students and applicants and providing complete and accurate information about graduate degree admission policies and procedures and academic requirements for specific programs;
• Possess a clear understanding and support of the mission of the institution and communicate this to prospective students and other constituents;
• Update prospect and applicant data in Salesforce/Target X and use the database strategically to effectively provide service to prospective students;
• Monitor the application pipeline numbers, including inquiries, application status, confirmation data and new student enrollment numbers;
• Work with the academic advisors in the Schools and the Office of Student Financial Assistance to secure student enrollment;
• Organize and execute various recruitment events, including information sessions, online webinars and new student orientations.
• Represent Catholic University at external recruitment events, including but not limited to college fairs, conferences relevant to graduate programs, non-profit organizations and businesses with the goal of generating new graduate leads and promoting graduate programs;
• Work with the Dean to ensure recruitment materials are updated and in stock;
• Develop and update recruitment communication plans, as needed;
• Participate as an active member on committees as assigned.

A bachelor’s degree required. Master’s degree preferred.
Minimum of two years of experience in higher education recruitment or advising, sales or customer service positions.
Ability to exercise interpersonal skills in establishing and maintaining effective working relations with prospective students, faculty, staff and external contacts;
Ability to communicate effectively both orally and in writing, including strong public speaking skills;
Ability to exercise time management and problem solving skills with strong attention to detail;
Ability to work independently and accomplish tasks under deadline stresses;
Ability to gather data, compile and analyze information and draw conclusions;
Ability to maintain confidential information with tact and discretion;
Mastery of basic skill level in Microsoft Office suite.