Translates user needs into requirements, leveraging knowledge of the application domain and technology state of the practice. Evaluates alternatives to derive and develop architectures, plans, and designs by using analytic techniques and guiding and integrating multiple engineering disciplines. Provides enterprise architecture, IT strategic planning, strategic performance/outcome management, business process analysis, systems requirements analysis, systems architecture and design, systems integr... more details
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.
Department Summary:
Join MITRE's Computing Infrastructure & IT Service Management department and apply advanced approaches and technologies to solve our nation's most critical technical and mission problems across multiple work programs. Work with senior government officials, in partnership with diverse customer groups, providing strategic direction and leadership in the selection, engineering, integration, implementation and operation of infrastructure engineering.
Roles & Responsibilities:
Translates user needs into requirements, leveraging knowledge of the application domain and technology state of the practice. Evaluates alternatives to derive and develop architectures, plans, and designs by using analytic techniques and guiding and integrating multiple engineering disciplines. Provides enterprise architecture, IT strategic planning, strategic performance/outcome management, business process analysis, systems requirements analysis, systems architecture and design, systems integration and test, quality management and risk analysis services.
Responsibilities include:
- Lead development initiatives including proofs of concept within MITRE Innovation Lab
- Provide expertise to federal sponsors in implementations of ITSM tool suites, Low-code PaaS and SaaS
Basic Qualifications:
- Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
- Working knowledge of IT Service Management (ITSM) Platforms such as Cherwell, BMC Remedy and ServiceNow
- At least 5 years’ experience with ITSM Platforms to include
- Scripting (java, python or other)
- Platform configuration for ITSM
- Application design and development
- Integration with other tools and systems
- Deployment in a production environment
- Eligibility to obtain Top Secret clearance
- This position requires a minimum of 50% hybrid on-site
Preferred Qualifications:
- Experience working in the government sector
- Experience supporting operational environments
- Experience presenting to senior management
This requisition requires the candidate to have a minimum of the following clearance(s):
None
This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):
Top Secret
Work Location Type:
Hybrid
MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster and Pay Transparency.
MITRE intends to maintain a website that is fully accessible to all individuals. If you are unable to search or apply for jobs and would like to request a reasonable accommodation for any part of MITRE’s employment process, please email recruitinghelp@mitre.org.
Copyright © 2024, The MITRE Corporation. All rights reserved. MITRE is a registered trademark of The MITRE Corporation. Material on this site may be copied and distributed with permission only.
Benefits information may be found here
