Oversees and manages the lifecycle of supplemental/extra benefit vendor relationships. Duties include initial evaluation of new benefit opportunities, request for proposals (RFPs), contract negotiations, implementation, ongoing monitoring and oversight, renewals and terminations. Serves as a liaison between vendor partners and internal Summa. Care departments to coordinate ongoing communication and delivery of the benefits. Formal Education Required:a. Bachelor’s degree or equivalent combination... more details
Vendor Manager
SummaCare - 1200 E Market St, Akron, OH
Full-Time / 40 Hours / Days
Hybrid
SummaCare is a Summa Health entity that offers health insurance in northern Ohio. As a regional, provider-owned health plan, SummaCare is based in Akron, Ohio, and provides Medicare Advantage, individual and family and commercial insurance plans. SummaCare has one of the highest rated Medicare Advantage plans in the state of Ohio, with a 4.5 out of 5-Star rating for 2024 by the Centers for Medicare and Medicaid Services (CMS). Known for its excellent customer service and personalized attention to members, SummaCare is committed to building lasting relationships. Employees can expect competitive pay and benefits.
Summary:
Oversees and manages the lifecycle of supplemental/extra benefit vendor relationships. Duties include initial evaluation of new benefit opportunities, request for proposals (RFPs), contract negotiations, implementation, ongoing monitoring and oversight, renewals and terminations. Serves as a liaison between vendor partners and internal SummaCare departments to coordinate ongoing communication and delivery of the benefits.
Formal Education Required:
a. Bachelor’s degree or equivalent combination of education and/or experience.
Experience & Training Required:
a. Three (3) years’ experience managing and monitoring vendor relationships, experience managing a full project lifecycle, and/or negotiating contracts.
b. Project Management Certification preferred
Other Skills, Competencies and Qualifications:
a. Ability to pass skill assessment administered by Human Resources for the following:
i. Microsoft Word at an intermediate level
ii. Microsoft Excel at a basic level
iii. Microsoft PowerPoint at an intermediate level
b. Experience in reviewing Service Level Agreements, Master Service Agreements and Statements of Work. Strong negotiation skills.
c. Experience in measuring and improving vendor operational performance.
d. Strong decision making/problem solving skills; can identify issues, recommend and implement solutions.
e. Strong organizational, consultative and collaboration skills – builds relationships with vendors, and other staff at every level in the organization.
f. Ability to facilitate meetings and lead cross-functional teams.
g. Excellent communication skills, both written and verbal.
h. Work effectively and efficiently in a team environment, across departments and various levels in the organization.
i. Comfort with ambiguity and change.
j. Flexible: ability to adjust work hours to meet business demands.
k. Knowledge of Medicare Advantage and/or health insurance is preferred.
Level of Physical Demands:
a. Sit for prolonged periods of time.
b. Lift up to 20 pounds.
c. Manual dexterity to operate computer, phone and standard office machines.
$30.60/hr - $45.90/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
