Job Abstract

The Mastery Team develops and delivers product and skills training to Google Sales and services teams, as well as external client and agency partners. The team is made up of learning professionals, sales and marketing leaders, consultants, analysts, program managers, and engineers who launch and iterate learning programs to help audiences thrive.

As a Strategy and Operations Principal Lead, you will help drive the organization forward through key strategic initiatives and will be focused on aligning company priorities with operations. You will be a critical thought leader and catalyst for activation and change management, collaborating with leadership across the organization to streamline internal processes, ensure cross-functional alignment of goals, and execution.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $174,000-$261,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

• Define, prioritize, structure, and execute strategic and operational initiatives which includes developing work plans, gathering and synthesizing data, leading analyses, and developing and implementing recommendations.
  
• Drive resource allocation, measure/report progress against key objectives, and manage business updates/quarterly reviews.
  
• Deliver on initiatives that are foundational elements to the Mastery team achieving its learning and business objectives (e.g., process standardization and optimization, measurement strategy, talent strategy, etc.).
  
• Analyze business processes to identify potential issues and uncover/prioritize levers for improvement; influence senior stakeholders to implement suggested improvements.
  
• Structure and package work into compelling presentations and communications that influence various audiences and senior executives.
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 6 years of experience with an advanced degree.
  

Preferred qualifications:

• MBA.
• 2 years of experience in advertising, consultative sales, business development, or a digital media environment.
  
• Ability to communicate with and influence both senior executives and sales/enablement teams, with excellent leadership skills.
  
• Ability to manage multiple projects under deadlines.
• Excellent collaboration skills, with the ability to work with people from a broad range of backgrounds.
  
• Excellent problem solving and analytical skills.