Responsible for providing overall strategic and operational leadership for a segment of the branch team. Responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are aligned with company and division business objectives. Manages the overall operations of a segment of the branch team. Responsible for the overall quality and depth of the segment Caregiving pool; meeting Care Partner, Client and Referral Source Satisfac... more details
Overview Why You’ll Love Being a Client Service Manager at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Manager job When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Client Service Manager job Join the AccentCare team and apply for this Client Service Manager opportunity today! Offer Based on Years of Experience What You Need to Know Client Service Manager Responsibilities: Responsible for providing overall strategic and operational leadership for a segment of the branch team. Responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are aligned with company and division business objectives. Manages the overall operations of a segment of the branch team. Responsible for the overall quality and depth of the segment Caregiving pool; meeting Care Partner, Client and Referral Source Satisfaction goals, adherence to Company Policy and Procedure and Compliance guidelines. Successfully implements business initiatives Oversees the day to day activities of the assigned Team staff, including recruiting, hiring, assessment activity, staffing / scheduling, risk management requirements, timekeeping requirements, and all compliance and human resource needs Ensures on-call oversight and support for clients and field staff needs Ensures all cross referral opportunities within the branch are identified and sourced appropriately Qualifications Client Service Manager Qualifications: High School Diploma or GED required 60 hours of College Credit Two years of branch or department supervisory in a healthcare facility, agency or community-based agency experience required Can substitute 1 year of supervisor experience with 30 hours of college credit One or more years of Business Development experience preferred Home Care or Staffing Experience preferred Valid Driver’s License
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