1. Customer Service 1.1 Contact patients and caregivers via telephone 2. Computer and prescription filling 2.1 Document updates in assessments within EMR software 3. Medication orders and supply inventory 3.1 Pull medications from BD carousel or shelf by order 4. Procurement 4.1 Receive deliveries from distributers & manufacturers 5. Picking and packing 5.1 Gather patient specific supplies using delivery slip for reference 6. Otherwise Assist Team 6.1 Pass-through cleaning with approved cleaning... more details
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Pharmacy Technician I Home Infusion position will support Yale New Haven Health Home Infusion Pharmacy staff with patient outreach, medication refills, picking medications and supplies for compounding by order, packing and labeling deliveries for shipment, and otherwise assisting the pharmacists as needed. Primary duties will consist of contacting patients and caregivers to coordinate medication refill deliveries and processing those refills through EMR software. EEO/AA/Disability/Veteran Responsibilities 1. Customer Service 1.1 Contact patients and caregivers via telephone 2. Computer and prescription filling 2.1 Document updates in assessments within EMR software 3. Medication orders and supply inventory 3.1 Pull medications from BD carousel or shelf by order 4. Procurement 4.1 Receive deliveries from distributers & manufacturers 5. Picking and packing 5.1 Gather patient specific supplies using delivery slip for reference 6. Otherwise Assist Team 6.1 Pass-through cleaning with approved cleaning agents Qualifications EDUCATION High School Diploma or equivalent required. Associate's degree or pharmacy technician training program completion preferred. EXPERIENCE 6-months Pharmacy technician experience or healthcare experience required; sterile compounding experience preferred. (Successful completion of an academic or military pharmacy technician training program will be considered equivalent to one year of pharmacy technician experience.) Excellent customer service and communication skills are required. LICENSURE Active Connecticut Pharmacy Technician Registration without restrictions required. Active Pharmacy Technician Certification Board (PTCB) certification within 1 year (12 months) of hire. SPECIAL SKILLS Strong customer service skills and attention to detail are requirements. Must have excellent communication skills and the ability to prioritize and multitask/change tasks frequently and quickly. Competency in Microsoft applications, especially Excel, Outlook, and Teams required. Knowledge of drug products preferred. Must pass all necessary competencies. PHYSICAL DEMAND Working in a cleanroom space, gowning, garbing and handwashing. This requires handwashing prior to compounding and post compounding when leaving the cleanroom. Employee may be expected to work on-call shifts. Coverage extends to day, and evening shifts. Employee is considered essential personnel and is expected to work during inclement weather (i.e.blizzards, hurricanes) if scheduled. During to course or daily tasks, the employee is required to walk, sit, stand and crouch for extended periods of time. The employee must regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds and occasionaly lift/move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts, fumes airborne particles, and toxic or caustic chemicals. The work environment noise level is moderate. YNHHS Requisition ID 124225
