Other duties may be assigned. Responsible for the identification, selection, and development of new and existing customer accounts. Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times. Ensure contractual obligations are met and actively participate in quickly resolving customer problems. Quotes to the customers for installations. Work with other branch personnel to ensure great customer servi... more details
About Us:
S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years.
We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power.
With 12 locations and over 1,000 employees, including 600 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.
This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus on sales and customer service. It will require travel to potential/existing customer sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
- Responsible for the identification, selection, and development of new and existing customer accounts.
- Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times.
- Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
- Quotes to the customers for installations.
- Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
- Perform customer surveys as required/requested.
- Develop and maintain vendor relations.
- Obtain all licensing required to perform job function, as applicable.
- Obtain manufacturers’ certifications required to perform job function, as applicable.
- Complete proper scheduling and execution of monthly calls as assigned by management.
- Execute all Company processes and complete all required paperwork accurately and in a timely manner.
- Continually enhance sales skills and product knowledge to promote a professional image in the field.
- Read architectural and electrical drawings and determine proper locations for new construction and remodel projects.
- Travel to customer and job sites as required.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma or GED is required.
- 2+ years of experience selling contracts in the Fire Protection industry is required.
- Working knowledge of NFPA 72 is required.
- Knowledge of industry standard practices for service and inspection is required.
- The ability to multi-task to the extreme is required.
- A valid driver's license and excellent driving record is required.
- Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
- Excellent customer service skills are required.
- Demonstration of a positive attitude is required.
- The ability to think strategically, make sound decisions, and produce accurate and timely results is required.
- Building positive working relationships with multiple levels of employees and management is required.
- Demonstrating integrity and professionalism is required.
- Demonstrating commitment to company values is required.
- Excellent organizational skills are required.
- Ability to follow-up on tasks and assignments in a timely manner is required.
- Excellent written and verbal communications skills are required.
- Ability to perform basic business mathematical functions is required.
- The ability to work with minimal supervision is required.
- Ability to work effectively in a team environment is required.
- Complying with all operating policies, procedures, executed Plans, and Programs is required.
LANGUAGE SKILLS
Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors, and suppliers.
PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The strength rating for this position is classified as light work which entails exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. Operation of a computer, telephone, hand calculator, copiers/fax machine are required. The employee must be able to understand simple math, simple drawings, financial reports, legal documents, simple memos, and business letters. The employee also must be able to write simple memos, summaries, and business letters.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
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