Provide reporting of claims on behalf of brokerage clients. Utilize claims management system to monitor and manage client claim activity. Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims. Act as claims liaison, including consultative discussions and research regarding coverages. Prepare customer claim summaries. Visit clients to review claims and assess claims needs. Assist with research and follow-up on claim reserves and payment. Track c... more details
Description
Position at Lamb Insurance Services
Lamb is the leading insurance broker for social service organizations dedicated exclusively to non-profits and social service organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives and we strive to do the same for our employees. Lamb has been recognized as one of the best places to work and we are proud of our culture!
OUR BENEFITS:
We are passionately committed to being a great company in which to work, learn, and grow! Our “Employee Promise” ensures our employees benefit from a broad suite of progressive workplace programs and benefits designed to deliver a world-class culture and GREAT employee experience. Some of our many benefits include:
Provide reporting of claims on behalf of brokerage clients
Utilize claims management system to monitor and manage client claim activity
Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims
Act as claims liaison, including consultative discussions and research regarding coverages
Prepare customer claim summaries
Visit clients to review claims and assess claims needs
Assist with research and follow-up on claim reserves and payment
Track complicated claims for resolution and communicate findings to client
Provide specialized claim service as needed
Perform claim trending analysis with charts/graphs
Give presentations and training sessions to large groups on claims related topics
QUALIFICATIONS
Bachelor’s degree, OR P&C broker’s license, OR adjuster’s license
1-2 Years of experience in claims and risk management, including workers comp (preferred; open to entry level)
Excellent knowledge of computers in a window-based environment required with an intermediate or expert level use of Microsoft Office including Word, Excel and PowerPoint
Familiarity with claims management systems / Risk Management Information Systems (RMIS)
Excellent oral and written communication skills.
Strong analytical skills and the ability to pay attention to details, good time-management skills, and organizational skills are necessary
Ability to work independently and in a team environment to manage priorities of work, maintaining required production levels and ability to comply with accepted practices and guidelines
Meet expectations for attendance, punctuality, and ability to sit for extended periods of time
Here at Lamb, we value Diversity, Equity, and Inclusion. Our teams are composed of individuals from different cultures, geographies, religions, races, ethnicities, genders, sexual orientations, abilities, and generations. We are committed to fostering a Diverse and Inclusive environment for all people because we believe that a variety of experiences makes us stronger—as individuals, as communities and as a company.
Even if you don’t feel that you fit all the criteria listed, please apply! There may still be a place for you on our team.
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