Job Abstract

• Assist with recruiting program participants and designing a service plan with the participant.

• Manage the service plan with the program participant, which may include referral to pre-employment classes, corporate training, job shadowing, informational interviewing, and professional networking.

• Performs job development and placement of participants and creates a post-employment plan for each individual placed.

• Responsible for maintaining complete and accurate case files and case notes on all program participants per Goodwill of Silicon Valley procedures and guidelines.

• Ensure monthly status reports and matrices are correct and turned in to the Department of Rehabilitation Counselor.

• Program Managers and the Vice President of Mission Services participate in yearly critical program reviews to determine program effectiveness, resource allocation, needed program adjustments, etc.

• Develop a curriculum related to education, employment, and diversity.

• Maintain and develop community partners, non-profit agencies, educational institutions, and employers.

• Assist in the coordination and organization and community events.

• Research, develop, and present information related to services and programs.

Job Development

• Work with program staff to create a plan to develop and follow up with a pool of employers who will support job placement services.

• Regularly analyze the job seeker database and generate reports.

• Research employers to target job development.

• Contact potential employers employing phone, site visits, and email to provide information about Goodwill of Silicon Valley job placement services to source job openings for our job seekers.

Job Coaching

• Observe and provide consumers immediate feedback, assistance, and follow-up and provide employers information and observations regarding the consumer's progress.

• Task Analysis: Find out what the job duties are and put them into a format that the Member best understands (e.g., a map of the area, list of duties, job description).

• Discuss the job duties and environment with the program participant.

• Discuss how the consumer separates her/his role as a worker from his/her disability and personal life.

• Discuss safety procedures with the program participant.

• Identify natural supports in the workplace that the member can use for job support, transportation, and social connections.

• Communicate with the program participant about specific work/social skills needed for an employment position.

• Introduce the program participant to the employer and co-workers.

• Train the program participant to do the job or observe as the supervisor trains the member.

• Observe how the program participant interacts with co-workers and supervisors for later discussion with the program participant.

• Ensure that the program participant works at the same and expected pace as co-workers.

• Observe the corporate culture of the environment to help the consumer to fit in with co-workers. Fit the kind and amount of instruction to the member’s learning style. Education may consist of verbal instruction, writing lists for the program participant, putting color-coded markers on an index corresponding to features on objects in the work environment, or just lending moral support.

• Help the consumer to develop his/her system for organizing and remembering the job.

• Mediate any differences with co-workers or employers and give the consumer the tools to resolve her/his difficulties.

• Coordinate activities with other team treatment providers, family members, or anyone else who will support (or hinder) the consumer’s ability to keep the job.

• Complete all required paperwork, monthly reports, case notes, Individual Service Plan (ISP), etc., and communicate regularly with the DOR counselor regarding progress or issues related to the service.

• Responsible for maintaining complete and accurate case files and client case notes by Goodwill of Silicon Valley procedures and guidelines.

• Ensure all monthly reports and matrices are correct and turned in on time.

• Help perform yearly critical program reviews.

Situational Assessment

• Provide situational assessment as needed, including observation of specific, prescribed, work-related behaviors in work or simulated work environment.

• Completing a report regarding the findings of the assessment

Represent Goodwill Silicon Valley

• Represent Mission Services and Goodwill in the community through participation in appropriate organizations and networking events.

• Responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.

• Minimum four years of experience working with individuals with disabilities in an employment or educational setting.

• Knowledge of the CA Department of Rehabilitation and San Andreas Reginal Center.

• Experience in assessing skills and abilities of job seekers, teaching and coaching basic job preparation skills such as resume writing and interviewing.

• Experience working with employers to understand job task analysis, integrating persons with disabilities into a work environment, consulting with employers regarding employment, and integrating persons with disabilities into the work environment.

• BA/BS in rehabilitation, psychology, education, social work, or related field.

• Bilingual - Spanish will be an advantage

• Basic knowledge of employment law and requirements related to employment.

• Preferably possess vehicle, insurance, CDL and excellent driving record. computer literacy and knowledge of MS office required.