Mia Aesthetics is a leading provider in plastic surgery services with a growing top-tier staff of plastic surgeons, expanding locations nationwide, and well over 50,000 satisfied patients. Our mission is to bring beauty and cost-efficiency into reality. At Mia Aesthetics we provide the highest quality plastic surgery, all at affordable prices. Our Core Values: Patients First, Collaborate Openly, Respect for Others, and Execute with Purpose. The Clinical Operations Specialist will perform multi-f... more details
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Description
Mia Aesthetics is a leading provider in plastic surgery services with a growing top-tier staff of plastic surgeons, expanding locations nationwide, and well over 50,000 satisfied patients. Our mission is to bring beauty and cost-efficiency into reality. At Mia Aesthetics we provide the highest quality plastic surgery, all at affordable prices.
Our Core Values: Patients First, Collaborate Openly, Respect for Others, and Execute with Purpose.
The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, finance, and clinical pre-operative duties.
Maintains a professional appearance and attitude at all times as a representative of Mia Aesthetics when interfacing with all patients and vendors
Performs clerical and administrative roles when needed according to the demands of the business
Promotes a progressive attitude for continued improvement of patient care and customer service
Charges and collects all payments for all surgeries, surgical accessories, and Mia merchandise
Generates daily invoices while processing financial transactions to balance end of day
Confirms surgical patient appointments and sends out schedules to their respective teams daily
Takes pre-operative photos and process electronic prescriptions for doctors
In charge of preliminary physical test such as vitals needed the day before all surgeries
Verifies patient labs, intake information, and consents prior to scheduled surgery date
Tracks inventory for surgical and clinical accessories/supplies for designated department
Performs other duties as assigned
Requirements
Excellent verbal and written communication skills and computer literacy skills
Outstanding customer service skills, organizational skills, and attention to detail
Ability to work with a high sense of urgency, prioritize work, rotate shifts and Saturdays as needed
GED or High School Diploma
Medical Assistant Diploma or Certification / Registered Medical Assistant (Preferred)
Plastic Surgery knowledge preferred
Minimum 1-2 years of customer service experience
Bilingual in English and Spanish preferred
HIPAA & OSHA Compliance Certification preferred
BLS Certification required
Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.
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