Job Abstract

Under general direction, to supervise assign, review and participate in the work of subordinate case-carrying social services staff; to review staff recommendations for social work services; to consult on difficult case problems and administrative processes.

• Supervises, trains, coaches, mentors, evaluates and disciplinessubordinate staff;
  
• Trains, guides and assists subordinate staff to develop and improve casework skills;
  
• Selects and assigns cases on the basis of socio-economic, mental, emotional and/or environmental problems involved as required;
  
• Gives case consultation to staff;
  
• Analyzes methods and techniques used and recommends course of action;
  
• Follows up on diagnosis and treatment plans;
  
• Reviews determinations of eligibility for services for conformance with applicable rules and caseload information;
  
• Interviews complainants and makes the recommended adjustments;
  
• Assists in the development of community resources and services for all programs;
  
• Addresses groups interested in public welfare and related services;
  
• Participates in the operation of an in-service training program for employees;
  
• Evaluates performance of personnel and takes or recommends appropriate actions;
  
• Conducts staff meetings and individual conferences;
  
• Conducts or prepares research studies;
  
• Prepares correspondence and reports;
  
• May be assigned as a Disaster Service Worker, as required;
  
• Performs related duties as required.

Possession of a Master's Degree in Social Work or possession of a Master's Degree in Behavioral Science, Counseling, Education Counseling, Gerontology, Marriage and Family Therapy, Nursing, Psychology, Social Psychology, Vocational Rehabilitation or equivalent titles to the above degree from an accredited college.

• Principles, objectives, methods and techniques of social work;
  
• Principles, of supervision;
  
• Individual and group behavior, human growth, development and family relationships;
  
• Bio-psycho-socioeconomic factors affecting individuals and families;
  
• Community organizations and resources;
  
• Principles and techniques of interviewing and recording in social casework;
  
• Rules and regulations relating to public social services agencies and protective services for adults and children;
  
• Computer Applications such as word processing, spreadsheet and/or database; and,
  
• Functions of public assistance agencies.

• Plan, assign, evaluate, supervise and monitor the work of others;
  
• Coach and mentor staff;
  
• Interpret laws and regulations of the California Welfare & Institutions Code and other applicable codes to clients and the public;
  
• Provide consultation to others;
  
• Present oral and written reports concisely and clearly;
  
• Communicate effectively, respectfully and sensitively with individuals representing diverse cultures and backgrounds; and,
  
• Work cooperatively with staff and members of the community.