Job ID: 494335
Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.
Summary
This position is responsible for leading and supporting the outside sales department for the aggregate business and ensuring the customers satisfaction at all times.
Essential Duties and Responsibilities
- Responsible for own personal safety always as well as maintaining the highest standard of safety and quality in all aspects of the job. Be familiar with and follow CRH’s 14 Fundamentals for Fatality Elimination.
- Assist in the preparation of the company’s marketing plan and is responsible for implementing and supervising its development in the marketplace. This includes both a short-term business plan and a long-term strategic business plan for the various areas of responsibility.
- Meet with assigned customers and quote, build relationships, create value, and be a liaison between the customer and our operations.
- Develop and/or enhance industry and product knowledge within all lines of business.
- Continuously support and mentor team members through one to one meetings and other activities on a regular basis to discuss strategies, issues, and resolve problems.
- Foster an environment for employees that are centered on the team and the role each employee plays on the team in meeting their job expectations.
- Create an individual development plan for each direct report. The plan should highlight expectations of their position, areas of concentration, and should be reviewed on a quarterly basis.
- Define our customers’ needs and create specific measures within each department that relates directly to a satisfied customer.
- Perform market segmentation activities so that each department is aware of our core customers and how to meet and exceed specific customer expectations
- Participate in regular department-wide meetings to discuss issues and resolve problems. Provides support to all LOB sales efforts following up assuring edits, quotes are completed while working toward the common goal of servicing the customer's needs.
- Visit all operating plants (all lines of business) and personnel on a monthly basis. Work to ensure that everyone in the field understands our direction and strategy. Help to create “buy-in” from all stakeholders so that all work towards the same common goal.
- Have regular conversations with the company VP of Commercial Sales updating sales activities (significant jobs, etc.) and any other Customer Support Issues.
- Know and understand the financial data for all lines of business (ready mix, hot mix asphalt, and aggregates) Produce information on a regular basis as requested by your manager and other members of the executive management team.
- Possess a working knowledge of all software (Salesforce, Quote to Cash, Viewpoint, Apex, Command, etc.) used by the various areas of responsibility and be able to produce measureable data using the reports generated by the software systems.
- Other duties as assigned.
Education and/or Experience
- Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Must have at least 2 years related experience in customer service and sales preferred.
About Pennsy Supply
Pennsy Supply operated in Pennsylvania as a family run business producing asphalt, aggregates, and concrete as well as providing construction services until joining the CRH family in 1993. With being a part of the CRH family they are now a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form CRH. CRH is the number one asphalt producer, the third-largest aggregates producer, and one of the top 5 ready mixed concrete producers in the Unites States. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Pennsy Supply, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
