Job Abstract

Harmonia Holdings Group, LLC is an award-winning minority and female owned federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Harmonia Holdings has an exciting opportunity for a Network Support Technician (Tier II) to join our rapidly growing team supporting a federal government client. Job Summary: The Network Support T... more details

Harmonia Holdings has an exciting opportunity for a Network Support Technician (Tier II) to join our rapidly growing team supporting a federal government client.

Job Summary: The Network Support Technician (Tier II) is responsible for providing advanced technical support and assistance to end-users regarding network systems, hardware, and software. This role involves troubleshooting complex network issues, configuring network devices, and ensuring the stability and security of network infrastructure. A Top Secret clearance with the ability to obtain SCI is required for this position. A bachelor's degree in Information Technology, Computer Science, or related field is preferred. Certifications such as CompTIA Network+ and Cisco CCNA are preferred but not required.

Responsibilities:

Provide Tier II technical support for advanced network-related issues, including connectivity, configuration, and performance problems.
Troubleshoot and resolve complex network hardware and software issues in a timely manner.
Configure and maintain network devices such as routers, switches, firewalls, and wireless access points.
Monitor network performance and security, implementing proactive measures to prevent and mitigate network threats.
Collaborate with network engineers and other IT teams to design and implement network solutions.
Document network configurations, procedures, and troubleshooting steps for reference and knowledge sharing.
Provide training and guidance to junior network technicians and end-users on network-related topics and best practices.
Ensure compliance with network security policies, standards, and protocols.
Participate in network infrastructure projects and initiatives as needed.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or related field preferred.
Minimum of 5 years of experience in network support or related role.
Active Top Secret clearance with eligibility for Sensitive Compartmented Information (SCI) access.
Strong knowledge of networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, etc.).
Experience with network troubleshooting tools and techniques.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Certifications such as CompTIA Network+, Cisco CCNA, or equivalent are preferred but not required.

Location: Onsite in Washington, DC

#LI

As per the Executive Order on Ensuring Adequate Covid Safety Protocols for Federal Contractors and regulations as detailed by www.saferfederalworkforce.gov , it is recommended that all federal government contractors be vaccinated against Covid-19, unless approved for an exemption/ accommodation on the basis of a sincerely held religious belief or medical circumstance.

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Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:

Recognized as a Top 20 "Best Place to Work in Virginia"
Recipient of Department of Labor's HireVets Gold Medallion
Great Place to Work Certification for five years running
A Virginia Chamber of Commerce Fantastic 50 company
A Northern Virginia Technology Council Tech 100 company
Inc. 5000 list of fastest growing companies for eleven years
Two-time SBA SBIR Tibbett's Award winner
Virginia Values Veterans (V3) Certification

We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to

Traditional and HSA- eligible medical insurance plans w/ Wellness Incentives for employees and family
100% employer-paid dental and vision insurance options
100% employer-sponsored STD, LTD, and life insurance
Veterans Cohort
Gym membership reimbursement
401(k) matching
Dollar-for-dollar 501(c)(3) donation matching
Flexible-schedules and teleworking options
Paid holidays and Flexible Paid Time Off
Adoption Expense Reimbursement
Paid Parental Leave
Professional development and career growth opportunities and paid training days
Employer-sponsored Employee Assistance Program for employee and family
Team and company-wide events, recognition, and appreciation-- and so much more!

Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career!

Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@harmonia.com.

Search Terms: Support Technician, Technician, Technical Support, Information Technology, Network

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Support Technician Jobs: $15-$57/Hr. Multiple Positions Hiring Immediately

Washington

Hiring Immediately! Multiple Positions Available. $15-$57/Hr.