Job Abstract

• Direct all maintenance operations for the hotel including HVAC, refrigeration, plumbing, electrical, preventive maintenance, hotel rooms, meetings spaces, restaurant, kitchens and equipment
• Supervise staff including hiring, termination, discipline, development and evaluations
• Ensure all projects are completed including guest room and public area PM programs on time and according to specifications
• Work closely with other departments to ensure coordination of activities
• Manage special projects and resources as needed
• Develop and maintain a maintenance program
• Manage costs/expenses
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
• Know all emergency procedures (fire, severe weather, bomb threats, guest accident/illness, etc)
• Plan, direct and supervise the daily activities of the Engineering Department
• Maintain a high standard of job performance for all hourly department employees
• Maintain high department productivity
• Perform accurate and efficient repairs on hotel equipment and systems of a technically advanced nature
• Maintain specific and measurable performance notes on all hourly department employees
• Participate in effective performance appraisals for all hourly employees
• Write and post a weekly work schedule for all hourly employees
• Have the knowledge and skills to be able to efficiently and accurately repair HVAC, plumbing, refrigeration, machinery, boiler, etc with a minimum need to call outside contractors

SUPERVISORY RESPONSIBILITIES

• Control of the Engineering Department
• Provide effective training and assistance to all hourly department employees
• Work with outside contractors

QUALIFICATIONS/SKILLS

• Ability to use various office and accounting software
• Ability to develop management reports, accurately report information, and deliver projects on time
• Efficiently operate small hand tools such as drills, grinders, saws, etc.
• Safely climb ladders and stairs
• Efficiently and safely operate light machinery such as key cutter, drill press, radial arm saw, etc.
• Understand and efficiently operate advanced electrical, plumbing, refrigeration and boiler systems
• Efficiently handle test equipment, hand tools, keys, etc
• Lift and carry heavy objects such as boxes, televisions, ladders, etc.
• Learn new tasks
• Train other department members
• Read and understand blueprints, schematic drawings and technical parts breakdown
• Efficiently operate all building systems
• Must have a valid driver license
• Must be flexible enough to work any shifts including evenings, weekends and holidays

EDUCATION AND/OR EXPERIENCE

• A minimum of 4 year degree from an accredited university in Engineering or related major or 4 years experience as a Director of Engineering or a combination of both experience and education