As the primary contact with guests at the bar, the Bartender is responsible for selling, preparing and serving mixed beverages, wine and food. Duties include preparing and serving beverages, overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the dishes to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of mixology, product, and alcoho... more details
- Requisition ID
- 2024-55313
- Category
- Food and Beverage
- Job Location
- US-NY-New York
- Property
- Romer Hell's Kitchen New York
Compensation Type
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Romer Hell's Kitchen New York
Overview
As the primary contact with guests at the bar, the Bartender is responsible for selling, preparing and serving mixed beverages, wine and food. Duties include preparing and serving beverages, overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the dishes to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of mixology, product, and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.
Responsibilities
- Understand and perform job duties to the expectations of Highgate’s Service, Food, Beverage, and Wine manuals.
- Executes and facilitates service in cooperation with other Bartenders, sommeliers, and managers.
- Takes and makes beverage orders in an accurate and timely manner.
- Welcomes all guests and ensure guests receive responsive, professional, and gracious service at all times.
- Answers any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
- Liaises with server to ensure communication at all times about wants and needs of guests.
- Understands any changes in the menu, dietary restrictions, food allergies, etc.
- Maintains a clean, safe environment all times in the bar (front bar, back bar, well, floor).
- Fully understands and complies with all federal, state, county and municipal regulations that pertain to health, safety, and when serving alcohol.
- Prep items as needed by Chef or Manager in preparation of private events
Assist with private event set-ups and breakdowns in all hotel public area
Qualifications
- 3+ years of cocktail lounge mixology experience.
- Knowledge of service and food and beverage, generally involving at least 3 years of cocktail lounge experience and thorough knowledge of fine dining, service procedures, and functions.
- Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.
- Extensive food and wine knowledge
- Must be of minimum age to serve alcohol.
- Applicants must possess a strong dedication towards learning, and motivation to progress in a fine dining environment.
- Possess excellent basic math skills and have the ability to operate a point-of-sale system and Microsoft based computer systems.
- Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.
- Responsive to constructive feedback from Management.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.
$15.00
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.
