The Specialist 2 plays a key role in providing specialized expertise and support in a specific area within the department. This position requires in-depth knowledge, technical skills, and the ability to analyze and solve complex problems. The Specialist 2 collaborates with cross-functional teams to drive projects, initiatives, and processes, contributing to the overall success of the organization. MAJOR DUTIES & RESPONSIBILITIES - Provide subject matter expertise and support in a specific area, ... more details
Location: Hattie Mae White
Department: Community Relations
Area:Northwest
Contract Months:
Salary Range: $50,000.00 – $60,000.00
Academic Year: 24-25
JOB SUMMARY
The Specialist 2 plays a key role in providing specialized expertise and support in a specific area within the department. This position requires in-depth knowledge, technical skills, and the ability to analyze and solve complex problems. The Specialist 2 collaborates with cross-functional teams to drive projects, initiatives, and processes, contributing to the overall success of the organization.
MAJOR DUTIES & RESPONSIBILITIES
Provide subject matter expertise and support in a specific area, offering guidance and recommendations to team members and stakeholders.
Conduct in-depth research, analysis, and evaluation of data, trends, and industry best practices to support decision-making processes.
Develop and implement strategies, programs, and initiatives to address specific organizational needs and objectives.
Collaborate with cross-functional teams to design and deliver training programs, workshops, or educational materials related to the assigned area.
Support the development and implementation of policies, procedures, and guidelines in alignment with regulatory requirements and industry standards.
Analyze complex problems, identify root causes, and propose innovative solutions to improve operational efficiency and effectiveness.
Participate in the development and monitoring of key performance indicators (KPIs) to measure and evaluate the success of initiatives.
Collaborate with stakeholders to identify opportunities for process improvement and facilitate the implementation of changes.
Assist in the management and execution of projects, ensuring adherence to timelines, budgets, and quality standards.
MAJOR DUTIES & RESPONSIBILITIES CONTINUED
Provide expertise in using relevant software applications, tools, and systems to optimize data analysis, reporting, and tracking.
Prepare and present reports, presentations, and recommendations to senior management and other stakeholders.
Stay up-to-date with emerging trends, technologies, and advancements in the assigned area of expertise.
Act as a resource person and provide training and guidance to junior team members as needed.
Foster positive relationships with internal and external stakeholders, maintaining effective communication and collaboration.
Continuously seek opportunities for professional development and growth in the assigned area of specialization.
EDUCATION
Bachelor's degree in a relevant field; additional certifications or advanced degrees may be preferred.
WORK EXPERIENCE
Minimum of 3 years of experience in a related role or field, with a proven track record of successful project delivery.
SKILL AND/OR REQUIRED LICENSING/CERTIFICATION
Strong knowledge and expertise in the assigned area, including current best practices, methodologies, and regulations. Excellent analytical and critical thinking skills, with the ability to interpret complex data and make informed decisions. Strong problem-solving abilities, with a proactive and solution-oriented mindset. Advanced proficiency in using relevant software applications, tools, and systems. Excellent communication skills, both verbal and written, with the ability to convey complex concepts clearly and effectively. Demonstrated ability to collaborate and work effectively within cross-functional teams. Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines. Detail-oriented with a focus on accuracy and quality in work output. Ability to adapt to change and thrive in a fast-paced, dynamic environment. Strong interpersonal skills, with the ability to build and maintain positive relationships. Ability to work independently and take initiative to drive results. Strong leadership capabilities, with the ability to influence and inspire others. Commitment to ongoing professional development and continuous learning.
LEADERSHIP RESPONSIBILITIES
No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice, and training to staff.
WORK COMPLEXITY/INDEPENDENT JUDGMENT
Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.
BUDGET AUTHORITY
No budget development activity is required.
PROBLEM SOLVING
Decisions are made on both routine and non-routine matters with some latitude, but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.
IMPACT OF DECISIONS
Follows rules and procedures. Decisions can have minimal or no impact to HISD. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction.
COMMUNICATION/INTERACTIONS
Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisor and coworkers in own and other departments.
CUSTOMER RELATIONSHIPS
Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.
WORKING/ENVIRONMENTAL CONDITIONS
Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.Ability to carry and/or lift less than 15 pounds. Schedule may include daytime, evening and weekend hours.
Houston Independent School District is an equal opportunity employer.
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