Incentive Sales Support Senior is responsible for the management and coordination of sales incentive administration, implementation and risk management controls for CRB incentives. Duties and Responsibilities:Coordinate and administer incentive plans for multiple CRB segments, providing plan interpretation, reporting, sales adjustments, plan documents, acknowledgements and monitoring compliance with plan guidelines. Coordinate and administer incentive calculations and risk processes in support o... more details
Description
Summary:
Incentive Sales Support Senior is responsible for the management and coordination of sales incentive administration, implementation and risk management controls for CRB incentives.
Duties and Responsibilities:
- Coordinate and administer incentive plans for multiple CRB segments, providing plan interpretation, reporting, sales adjustments, plan documents, acknowledgements and monitoring compliance with plan guidelines
- Coordinate and administer incentive calculations and risk processes in support of accurate incentive payouts
- Support annual planning and other projects with analysis, modeling and implementation of incentive administrative changes
- Liaison for effective implementation of incentive plan changes with L3 leaders and segment managers to support communication of new plans with teams and colleagues
- Drive effectiveness of sales behaviors and processes through incentive risk controls and risk management oversight functions
- Support segment L3 leaders and business segment support on training, presentations, colleague inquires, reporting and other sales process activities
- Coordinate and administer goal allocation and goal maintenance for segments to drive metric performance for OCR/revenue growth, productivity, service, quality, leadership and other behaviors
- Manage and coordinate incentive automation by performing business requirements, user acceptance testing, production validation and risk controls
- May be responsible for supervising less experienced colleagues
- Performs other duties as assigned
Basic Qualifications:
- 5+ years of related experience
- Bachelor's Degree or 2 additional years of experience in lieu of degree
Preferred Qualifications:
- Clear and accurate communications (both verbal and written) that is appropriate for intended audience(s), including the ability
- to effectively communicate complex issues
- Ability to participate in and foster a teamwork environment
- Strong skills with excel for data and analysis
- Ability to learn new technology/systems
- Strong analytical problem-solving skills
- Organized and detail oriented
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Hybrid
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