Job Abstract

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Senior Director, Division Asset Protection is a visionary leader responsible for driving the strategic vision and execution of the Asset Protection program. They oversee Asset Protection Director leadership within the Division and lead the implementation of asset protection and shortage reduction initiatives. The role involves directing investigations, developing strategies in the assigned division, and collaborating with Store and Central Support partners. Key responsibilities include coaching and supporting the Asset Protection team alongside store leadership. The Senior Director facilitates the connection between Field and Central Asset Protection for process improvement, recruits executive talent for retention and career development. This position offers a unique opportunity to contribute significantly to Macy’s, Inc. by safeguarding assets and minimizing losses through strategic leadership and collaboration.

What You Will Do

• Lead a team of Divisional Directors of Asset Protection and Investigators to implement asset protection and shortage reduction strategies. Identify business, shortage, and profitability factors, providing effective solutions.
• Oversee Investigators and their training through Divisional Directors of Asset Protection for managing and executing criminal investigations.
• Develop investigative strategies within assigned markets and coordinate efforts with Store and Central Support partners.
• Collaborate with Regional Directors of Stores (RDOS), Regional Operations Leaders (ROPS), and Division Vice Presidents (DVP’s) to coach, educate, and support Asset Protection priorities and the team.
• Establish a connection between Field Asset Protection and Central Asset Protection to enhance processes and results continually.
• Recruit and develop executive talent by fostering a culture that values retention, career development, and succession planning.
• Execute the Central Asset Protection communications strategy, including weekly communication to store leadership and the Asset Protection team, promoting a shortage-aware culture.
• Stay current with industry regulations and compliance standards in Asset Protection, ensuring alignment with legal requirements and company policies.
• Cultivate relationships with law enforcement agencies to facilitate cooperation in criminal investigations and enhance overall security measures.
• Establish key performance indicators (KPIs) and metrics to assess the effectiveness of Asset Protection initiatives. Regularly analyze data to identify trends and areas for improvement.
• Stay informed about emerging trends, technologies, and best practices in Asset Protection and loss prevention. Encourage continuous learning and development within the Asset Protection team.
• Lead Community Affairs and collaborate with law enforcement to positively impact Macy’s brand and assets.

Skills You Will Need

Leadership and Visionary Thinking: Ability to provide visionary leadership, driving the strategic vision and execution of the Asset Protection program.

Strategic Planning and Execution: Proficiency in developing and executing strategic plans for nationwide implementation of asset protection and shortage reduction initiatives.

Investigative Management: Strong background in directing and managing investigations, including overseeing Senior Investigators and their training for the effective execution of criminal investigations.

Collaboration and Relationship Building: Exceptional collaboration skills to foster strong partnerships with Market Leaders, Store and Central Support partners, Regional Directors of Stores, Regional Operations leaders, Division Vice Presidents, and law enforcement agencies.

Talent Management and Development: Ability to recruit and develop executive talent, creating a culture that values retention, career development, and succession planning.

Communication and Influence: Effective communication skills to shape and execute the Central Asset Protection communications strategy, driving a shortage culture through regular and impactful communication with store leadership and the Asset Protection team.

Regulatory Compliance Knowledge: Deep understanding of industry regulations and compliance standards related to Asset Protection. Ensuring the program aligns with legal requirements and company policies.

Law Enforcement Collaboration: Proven ability to foster relationships with law enforcement agencies, facilitating cooperation in criminal investigations and enhancing overall security measures.

Metrics and Data Analysis: Proficient in establishing key performance indicators (KPIs) and metrics to measure the effectiveness of Asset Protection initiatives. Regularly analyze data to identify trends and areas for improvement.

Continuous Learning and Innovation: A commitment to staying informed about emerging trends, technologies, and best practices in Asset Protection and loss prevention. Encouraging and supporting the continuous learning and development of the Asset Protection team.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 10+ years of Asset Protection leadership experience required.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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