Job Abstract

The City of Oxnard's Human Resources Department is seeking a Learning and Development Technician to be part of the Learning and Development Team.

WHAT YOU'LL DO:

• Support the implementation of Learning and Development programs, inspiring City employees to contribute at their full potential

• Partner with other Learning and Development team members and subject matter experts in designing, developing, delivering, and evaluating various training for citywide and department-specific training and development needs using various forms of delivery including instructor-led courses, eLearning, online coursework, and printed learning resources

• Lead data entry, tracking, and reporting for Learning and Development activities

• Assist with the management of a centralized Learning Management System (LMS)

• Organize the City’s annual Performance Evaluation process

• Be a courteous and resourceful representative of the Learning and Development team, providing quality assistance to all employees seeking to complete training and performance evaluations

• As part of a multi-module Enterprise Resource Planning (ERP) system implementation, may assist with the creation and delivery of custom course content that combines system functionality with business processes and policies

The successful candidate will partner with the Learning and Development team to implement a comprehensive solution-based training strategy. Learning and development projects under consideration include but are not limited to: Leadership Academy, an enhanced performance management process, Diversity and Equity Workshops, 360 assessments, mentoring program, and structured internships.

Other duties include: populating, organizing, maintaining, and updating a centralized Learning Management System; supporting the City's end-users; training coordination and facilitation; reporting metrics on progress towards goals; and related duties as required.

Payroll/Classification Title: Administrative Services Specialist, Senior

SUPERVISION EXERCISED / SUPERVISION RECEIVED:
May serve as a lead worker, assigning work and monitoring work completion. Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines.

DISTINGUISHING CHARACTERISTICS:

This classification is distinguished from the Administrative Services Specialist in that it serves as a subject matter expert in providing specialized paraprofessional functional/program support and may serve as a lead worker or directly supervise the work of others.

WORK SCHEDULE: The normal work week is Monday through Thursday 8:00 am to 6:00 pm and alternating Fridays 8:00 am to 5:00 pm. Depending on the area of assignment staff may be assigned to a shift that is outside the standard work hours. This position may be required to be available for additional hours in response to peaks in workloads and changes in department needs.

(This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.)

• Provides specialized management service support in assigned functional area or program; coordinates, reviews and oversees related work and program activities; may work as a liaison with contracted vendors supporting functional programs. May serve as a lead worker assigning and monitoring work completion.

• Receives and responds to internal and external customer inquiries. Researches, analyzes, troubleshoots, and provides information and support related to functional area or program assignment.

• Coordinates, monitors and responds to complex information and record requests; researches related data and information; explains and interprets information related to processes and procedures.

• Prepares, maintains and updates system information, databases, tracking systems, logs, correspondence, and/or other related documents; oversees and provides for the maintenance of files, records, data and functional/program documentation.

• Performs other duties of a similar nature and level as assigned.

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

Positions assigned to human resources may be responsible for:

• Organizing and coordinating learning and development activities;

• Providing assistance to City employees;

• Processing and tracking training requests;

• Scheduling training;

• Preparing training materials and processing performance evaluations;

• Conducting employee on-boarding process;

• Assisting employees with training questions;

• Working with contractors to resolve discrepancies or issues;

The following are the minimum qualifications necessary for entry into the classification:

EDUCATION/EXPERIENCE:

• High School Diploma or GED and four (4) years of related experience, including two (2) years paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment;

OR

• Associate’s degree (or 60 units) in a related field such as business administration, and two (2) years of paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment.

LICENSE/CERTIFICATION:

• None required.

OTHER REQUIREMENTS:

• Must be able to speak and understand English to effectively communicate with fellow employees, customers, and vendors

APPLICATION PROCESS:

• Submit NEOGOV/Government Jobs on-line application.

• Complete and submit responses to the supplemental questions, if required.

• Upload resume, cover letter, proof of degree (transcript), or other requested documents.

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, and temporary assignments. There is currently one (1) full-time vacancy within the Human Resources Department.

Selected candidate(s) must pass a thorough background investigation.

UNION MEMBERSHIP: Regular full-time and part-time positions in this classification are Confidential pursuant to the Meyers-Milias-Brown Act and are accreted to the Oxnard Mid-Managers Association (OMMA), but may not be represented by OMMA.

NOTE: For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.

Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis.

This position requires a 12 month probationary period.

Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation.

REASONABLE ACCOMMODATION: The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.

LEGAL REQUIREMENT: On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. 888-897-7781 dhs.gov/e-verify

If you have any questions regarding this recruitment please contact Brenna Perteet at brenna.perteet@oxnard.org.

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.