The Office of Diversity, Equity & Inclusion (DEI) is responsible for the development and implementation of the firm’s global DEI strategy. This includes initiatives that strengthen our culture and ensure that DEI is incorporated into the firm’s products and services. JPMorgan Chase is working to drive a diverse and inclusive culture for our employees and our businesses globally, while also providing equitable opportunities for all consumers, business owners and communities to grow and thrive. In... more details
Job Description
The Office of Diversity, Equity & Inclusion (DEI) is responsible for the development and implementation of the firm’s global DEI strategy. This includes initiatives that strengthen our culture and ensure that DEI is incorporated into the firm’s products and services. JPMorgan Chase is working to drive a diverse and inclusive culture for our employees and our businesses globally, while also providing equitable opportunities for all consumers, business owners and communities to grow and thrive.
In this role as a Program Manager for the Business Growth and Entrepreneurship (BG&E) pillar within DEI, you will be responsible for all program and project management, finances, reporting, and presentations (such as Business Reviews and stakeholder updates). You will have program and project management skills, strong governance, data and analytical skills, a strong passion for the Diversity, Equity & Inclusion agenda, and a personal commitment to drive a culture of respect and inclusion.
This role reports to the head of the BG&E pillar within DEI, with dotted line reporting into the DEI Program Manager for the Office of the DEI Chief of Staff. You will also have responsibility for program management for the Women on the Move (WOTM) Center of Excellence (COE).
Job Responsibilities
Provide program management support required to drive the execution of the BG&E and WOTM COE strategies.
Lead the day-to-day project management for the team, with activities including:
Tracking and day-to-day management of programs, business goals and metrics, ensuring the team is on track and meeting delivery timeframes
Reporting for key projects/initiatives, working across the DEI organization when necessary.
Financial oversight, including working with Finance partners to monitor the budget monthly and develop the annual budget. This includes preparing business cases for budget approvals and ensuring our Operations partners have the information they need to process invoices.
Analyzing data and creating presentations for a range of executive updates, including business reviews and partner updates
Overseeing team controls, including governance and process changes
Ad-hoc support for programs as needed
Collaborate with internal and external stakeholders to administer program agenda.
Organize BG&E pillar and WOTM COE team meetings and offsites, including agenda development and objectives, collecting and consolidating material, and additional administrative and oversight activities.
Identify and resolve program/project-related issues and follow-through with efficiency and urgency
Required Qualifications, Capabilities, and Skills
Program / Project Management: 6+ years program management experience with exceptional project management and analytical capabilities. Candidate should demonstrate strong organizational skills, attention to detail, and ability to manage multiple complex projects simultaneously
Communication: Excellent communication and presentation skills (verbal and written); strong ability to articulate concepts and translate content into executive level presentations that can be delivered to stakeholders at all levels internally and externally as well as strong note-taking skills to leverage for meeting minutes and status reporting
Business mindset: Strong business acumen with a demonstrated ability to inform and influence decisions and solutions across multiple concurrent priorities in a fast-paced environment
Decision-making and ownership: Shows high degree of independent decision-making, and ability to prioritize and use sound judgement. Displays an ownership mindset and willingness to own projects and issues from end-to-end
Relationship Management: Strong relationship management and collaboration skills to be leveraged across a firmwide, global network; able to build new partnerships and influence
Financial Management: Prior experience managing budgets and conducting financial planning
Teamwork: Outstanding partnership and collaboration skills that center around promoting a shared purpose, instilling trust and fostering teamwork across functions, businesses, and regions at all levels in the organization.
Tools and systems: Demonstrated proficiency with project management tools, Microsoft Office applications, SharePoint and Salesforce
Risk and Controls: Ability to manage the teams’ controls oversight as well as handle confidential information; effectively escalating risks and potential issues with urgency, care, and sensitivity.
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