Job Abstract

About Us:

Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury.

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

The Lead Barista at Regent Santa Monica Beach is responsible for ensuring all recipes and procedures are consistently adhered to in the outlet. In addition, the Lead Barista is responsible for selling, preparing and serving all beverages, wine and food. Duties include overseeing coffee bar maintenance, making menu suggestions, delivering food and drinks, describing the offerings to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. A professional with an extensive knowledge of coffee and tea, product, and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service. Must be pleasant, conscientious and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

A little bit about your day:

Reporting to the Director of Restaurants and/or the Senior Outlets Manager, every day is different, but you will mostly:

• Promote Regent’s service philosophy and style through our people attributes.
• Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
• Ensure all side work applicable to assigned station is completed each shift
• Lead Pre-Shift meetings and educate the team on new recipes and trends in the industry.
• Maintains clean and organized workstations that are cohesive with the outlet’s philosophy, culture, and standards of excellence.
• Recognize or seek areas for staff and outlet improvement and offer positive solutions for change.
• Operate within the outlet on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Stocking all supplies as needed, receiving inventory and assisting with month end inventory.
• Bussing used glasses, plates, silverware washing.
• Participate in knowledge checks.
• Food preparation is required including warming in a toaster, making smoothies and serving soft serve.
• Ordering of supplies when needed and inventory when scheduled.
• Maintain a clean and safe environment all times.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of staff and guests.

What We need from you:

• Must have 2 years’ experience as a barista in a high-volume café, luxury hotel and/or fine dining experience is a plus.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must have good understanding of classic coffee and tea drinks.
• Must be eager to constantly learn trends in coffee and tea.
• Knowledge of spirits and wine, a plus.
• Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service.
• Basic math skills are frequently used when recording and adding guest checks.
• Must possess basic computer skills
• Must be able to exert well-paced ability in limited space and maneuver between simultaneous functions.
• Flexible schedule, able to work evenings, weekends, and holidays.

What you can expect from us:

The hourly pay range for this role is $23.84 to $29.80. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.