Job Abstract

Audit Manager, Payments/Retail Bank (Hybrid)

Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.

Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Audit team. As a member of the Audit team, the candidate will focus on audits related to Payments within the Retail Bank Line of Business but should also have the skills and ability to flex into other areas within banking such as operations, deposits, commercial and consumer lending, and third party management.

Here's what we're looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the banking business and its control environment.

• You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.

• You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.

• You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.

• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

• Ability to flex as necessary to support Audit work across the larger Audit department. 

Responsibilities:

• Leads audits or significant components of audits covering the Payments, functions  (e.g. ACH, wires, debit operations, real time payments and check processing) and other banking related businesses.

• Develops engagement planning documentation to communicate rationale for scoping decisions and develops audit programs to ensure adequate coverage of risk.

• Designs and executes internal control testing for audits, demonstrating a degree of audit expertise consistent with experience level. Understands the broader context and implications of the various risks affecting the business.  Identifies and implements efficiencies in executing test work.

• Provide coaching, on-the-job training, and feedback to staff on audit engagements. ..

• Establishes and maintains good auditee relations. Effectively communicates audit process, scope, protocol, issues, risks and recommendations to clients during kick-off, periodic status updates, and exit meetings.

• Assesses relevancy of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrates awareness of big picture issues. Interprets business priorities, anticipates issues and obstacles, and applies to scope of role.

• Manages timely and quality delivery of multiple tasks, including audits, projects, special assignments, and administrative activities. Self-prioritizes and independently completes multiple tasks across the team and department. Demonstrates the ability to successfully meet deadlines

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 5 years of experience in auditing, at least 5 years of experience in accounting, at least 5 years of experience in risk management, or a combination

• At least 2 years of experience in leading audits and performing in the role of auditor-in-charge
  

Preferred Qualifications:

• Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Risk Manager (CRM), Accredited Payment Risk Professional (APRP), or Accredited ACH Professional (AAP)

• 6+ years of experience in auditing or risk management of payments network operations or a combination

• 2+ years of experience in the Banking and/or Financial Services industry

• 2+ years of experience in the Payments industry or related functions, including payments network

• 2+ years of leadership/supervisory experience

• 1+ years of experience performing data analysis in support of internal auditing

• Master’s Degree in Auditing, Master’s Degree in Accounting, Master’s Degree in Information Systems or Master of Business Administration

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybridmeaning associates typically spend about half of their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Audit Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).