Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business. Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals. Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders. Check each repair order against the v... more details
Service Department Repair Order Booker - Sterling McCall Chevrolet
Job LocationsUS-TX-Houston
Job ID
2024-32935
Category
Administrative/Clerical
Type
Regular Full-Time
Overview
CONSIDER A CAREER WITH US!
Sterling McCall Chevrolet is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified Service Dept Repair Order Booker to our team. Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Responsibilities
Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.
Check each repair order against the vehicle service history to avoid making duplicate claims.
Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
Maintain a record of all claims submitted, returned/rejected or paid and their current status.
Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.
Will maintain Warranty Receivable Schedule and submission of warranty journal entries and process part and inventory warranties.
Verify receipt of payment.
Qualifications
3+ years of Automotive experience.
ADP / CDK Dealer Services experience a plus.
Ability to work independently and be self-motivated.
Great attitude with high-energy personality.
Support Service Management.
Professional appearance and work ethic.
High School diploma or equivalent.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
We are an Equal Employment Opportunity Employer.
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