Job Abstract

White Plains Hospital Job Description

Responsible for providing office assistance (secretarial/clerical support) to the Department of Care Management

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
2. Performs office assistant and secretarial functions for the department, including but not limited to, typing all correspondence, maintaining files, composing responses to inquires as appropriate, creating reports, maintaining statistics, taking minutes, maintaining calendars as required, managing telephone communications, maintaining office supply inventory, preparing check requests and purchase order as required, processing invoices, prepares new policies, forms and newsletters.
3. Performs receptionist duties and responsibilities as required for the department, including but not limited to greeting and directing employees and visitors, responding to telephone inquiries.
4. Coordinates scheduling of committee and/or departmental staff meetings (as required), including recording deliberations of meetings, preparing appropriate meeting materials, meeting location, audiovisuals needs, etc., as required.
5. Administrative support to Care Management Leadership
6. Type the updates and manage Policies and Procedures.
7. Coordinates scheduling of committee and/or departmental staff meetings, including recording deliberations of meetings, preparing appropriate meeting materials, meeting location, audiovisuals needs, etc., as required.
8. Manages/documents in Kronos recording schedules and approved PTO.
9. Create the required forms needed for documentation of regulatory and operational functioning of the department.
10. Create a filing and tracking system for the storage and retrieval of all archived documents.
11. Human resource maintenance- records of licensure and certification, continuing education, processing evaluation and occupational health forms.
12. Maintain current care management information as related to staff meeting binder, Utilization Committee Meeting binder, clinical updates, memos, policies and procedures and organizational goals.
13. Provide support to CM Assistant and CM Clerks as needed: PAC authorization requests, transportation arrangements, follow-up appointments, etc..
14. Performs all other related duties as assigned.

• • High School Graduate Required
  • College or Business (Secretarial) School graduate preferred
  • Minimum 3-5 years experience preferred
  • Extensive working knowledge of Microsoft Office (Word, Excel, Access and Power Point).
  • Knowledge of medical terminology

• • Performs multiple duties in a high volume area
  • Demonstrates analytical skills as well as accuracy and attention to detail.
  • Ability to deal professionally and efficiently with all staff and all levels of management and external constituencies
  • Self-starter, self-motivated and ability to work without supervision
  • Flexibility
  • Organized
  • Adaptability
  • Attention to detail