Network Engineers work in partnership with developers, testers, and program managers, (typically early in the development process) to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers. Their technical skills are on par with their Development, Test, and Program Management counterparts. Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of pa... more details
Network Engineers work in partnership with developers, testers, and program managers, (typically early in the development process) to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers. Their technical skills are on par with their Development, Test, and Program Management counterparts.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Essential Functions:
Understands the caregiver, business, and technical requirements. Uses expertise to contribute to components of a service architecture, and operability and caregiver scenarios that meet compliance standards and KPIs, such as quality, cost, and caregiver expectation.
Applies the team’s standards and best practices to his or her own work to design high-performance, manageable services.
Analyzes the current service delivery system and uses his or her judgment to identify improvements that enable the team to create a system that supports service delivery and meets KPIs.
Performs troubleshooting and engineers solutions for service issues to restore service with minimal disruption to the caregiver and business. Owns the problem, solving it once and for all. Extrapolates from past experiences and delivers innovations.
Actively takes part in disaster recovery drills. Participates as needed in incident response management during non-working hours.
Uses expertise to identify relevant data, and provides analysis on actual versus projected capacity requirements, based on service KPIs, evolving caregiver usage scenarios, and new feature releases to enable the team to create a viable cost model.
Participates in triaging and uses problem management tools (such as root cause analysis, trend analysis, and postmortems). Contributes to and implements a solution.
Ensures that production solutions are reliable, resilient, secure and effective and continuously monitored.
Collects metrics (such as service availability data, performance measures, system health, and long-term trends) to support service intelligence analysis.
- Design, implement, and manage WAN infrastructure using Cisco, Arista, and VMware technologies.
- Configure and maintain routers, switches, firewalls, and other network devices.
- Troubleshoot network performance issues and provide timely resolution.
- Monitor network traffic and capacity to ensure optimal performance.
- Collaborate with other IT teams to ensure seamless integration of network services.
- Stay up-to-date with the latest networking technologies and trends.
- Create technical documentation
Job Specific Knowledge, skills, abilities:
- Experience in network engineering, with a focus on WAN technologies.
- Strong understanding of Cisco, Arista, and VMware networking products.
- Expertise in routing protocols (BGP, OSPF)
- Experience with SD-WAN solutions is a plus.
- Experience with cloud environments is a plus.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Required Qualifications:
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent educ/experience
- 3 years related experience;
- Experience in automation, specifically related to deployment, recovery, or other manual processes. Scripting with one of PowerShell, Perl, Ansible, VB Script, Python, SQL
- Experience with n-tier solutions
- Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)
Preferred Qualifications:
- 3-5 years related experience;
- Experience in a Healthcare environment
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
