Job Abstract

ID

2024-3675

Category

Branch Administration/Customer Service

Type

Regular Full-Time

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small-, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services through more than 70 full-service branches throughout California and in Denver, Colorado, and Durham, North Carolina, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

JOB SUMMARY:

Responsible for delivering an exceptional customer experience and providing clarity, focus and motivation to achieve branch excellence. Within their area, the Branch Manager is responsible for achieving superior financial results, including their own production accomplishments, driving bank revenue, acquiring new market share, expanding existing relationships and ensuring compliance with overall Bank and regulatory policies and guidelines. To accomplish this, the Branch Manager builds and develops a diverse and high performing branch team. Performs all duties in accordance with the company’s policies, standards, and procedures, all U.S. state and federal laws and regulations.

• Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services; investigates and follows-up on significant changes in status of existing customers; motivates and monitors staff in cross selling and product presentation compared to goals; meets with customers to discuss needs or concerns and outlines appropriate Bank services.
• Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules, and providing necessary training.
• Assumes responsibility and is accountable for the operational compliance within the branch including, but not limited to, teller cash counts, certifications, new and closed account reports, CTR filing, suspicious activity reporting, elder abuse reporting, and staff adherence to company policies and procedures.
• Assures audit compliance and procedure quality control and recommends and imitates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations.
• Effectively executes on contact management strategy through utilization of available tools and resources including routine outbound phone calls and in person meetings. Regularly meets with internal business partners to communicate and review business results and pipeline management.
• Treats people with respect; keeps commitments; inspires the trust of others; works ethnically and with integrity, upholds organizational values; accepts responsibility for own actions.
• Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
• Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
• Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
• Performs other duties and projects as assigned.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process please contact Talent Acquisition Partner.

• Creates a compelling vision of the future and translates it into action, linking others’ contributions to the success of Banc of California.
• Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity.
• Demonstrates energy and a desire to succeed; follow through on commitments, pushes self and others to deliver exceptional results.
• Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change.
• Develops sales strategies that incorporate client segments, market opportunities, completive forces and sales force effectiveness.
• Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet.
• Drives sales teams to build a strong pipeline of prospects and clients.
• Strong team player who is proactive and driven to achieve results.
• Advanced experience, knowledge and training in progressively responsible branch management and supervisory activities, financial statement and tax return preparation and all lending activities and terminology.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
• Advanced math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
• Ability to organize and prioritize own work schedule and the work schedules of others on a short-term and long-term basis.
• Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
• Bachelor’s Degree from an accredited college or University and a minimum of 10 years’ of related experience and/or training. Work related experience should consist of branch management, operations and/or lending experience within the financial serves industry.
• Prior experience in a Supervisory position preferred.
• Current California driver’s license and a vehicle with appropriate insurance coverage to drive in the course of performing assigned duties and responsibilities.

Salary Range: $80,000.00-$135,000.00 USD; Final salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with geographic/market data.