Job Abstract

We seek a motivated and detail-oriented individual fluent in Mandarin or Cantonese to join our client's team. Responsibilities include providing customer service and administrative support. Experience in the insurance or tax industry is preferred.

Position: Bilingual Mandarin Office Assistant
Location: Pasadena, CA
Salary: $20-$23 per hour
Employment Type: Full-Time, temp-to-hire

Responsibilities

• Handle customer inquiries.
• Provide administrative support (scheduling, managing supplies, maintaining records).
• Resolve customer issues and escalate as needed.
• Prepare and process documents.
• Assist other office staff as needed.

Requirements

• Proficiency in Mandarin or Cantonese required
• Strong communication and organizational skills.
• Ability to multitask and prioritize effectively.
• Previous experience in customer service or office administration.
• Preferred: Experience in the insurance or tax industry.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.