Steer the forefront of user experience innovation, crafting extraordinary designs that resonate with a global audience. As an Experience Design Executive Director in Banking Payments, you will guide a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape. Leveraging your expertise in experience design principles, devise and enact innovative policies and processes that elevate the user experience and resonate with our organi... more details
Steer the forefront of user experience innovation, crafting extraordinary designs that resonate with a global audience.
As an Experience Design Executive Director in Banking Payments, you will guide a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape. Leveraging your expertise in experience design principles, devise and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy. Your role involves setting quality benchmarks, managing asset delivery, and shaping the direction of product initiatives by your team. A staunch advocate for inclusive design and accessibility, exemplify and encourage collaboration and lead your team in creating unparalleled experiences for our diverse user base. Your expertise in interaction design positions you as an advisor to senior management on complex experience design matters, promoting a culture of collaboration and inclusivity across multidisciplinary teams.
Job responsibilities
Develop and implement user experience strategies in line with business objectives and apply your expertise in interaction design and information architecture
Lead, mentor, and inspire a team of experience designers, fostering collaboration, and promoting professional development through coaching and performance management
Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies to maintain our competitive edge and user-centric approach
Design methods to incorporate insights gained from key performance metrics, utilizing data fluency to inform decision-making and optimize user experiences for diverse customer segments. Build strong relationships with key stakeholders and influence decisions and champion user-centered design principles organization-wide
Partner with product, engineering, and business leaders across products to plan roadmaps, gather requirements, and structure work for multiple product lines. Present the team’s work to cross-functional executives
Drive creation of new product and business strategy at the intersection of user needs and business goals, spearheading the development of experience-led visions (“north stars”) for Consumer Banking Deposits products
Work the broader organization to make the changes needed to realize product and business strategy
Coach your direct senior leadership on how to realize success at scale
In partnership with Principal Designers, lead the creative efforts for your team, across multiple parallel work streams, establishing a vision for where the work is headed, and establishing a shared understanding of quality
Plan and structure work across multiple design/product teams
Bring a user-centered design perspective to discussions around product vision, roadmap, and requirements with Product-level leadership
Required qualifications, capabilities, and skills
7+ years of experience or equivalent expertise in user experience design, focusing on interaction design and information architecture
Advanced skills in visual design, storyboarding, and data fluency, capable of creating visually appealing and functional visual elements for digital products and services
Proven leadership in guiding and mentoring diverse teams of experience designers, fostering collaboration and promoting professional growth
Demonstrated success in inclusive design, accessibility guidelines, and assistive technology, to create inclusive experiences for diverse users
Proven understanding of market trends, product knowledge, and technological advancements with the ability to leverage emerging technologies and industry best practices to drive user experience outcomes
Bachelor’s Degree in relevant design discipline (e.g., Interaction Design, Human Computer Interface, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Has evaluated the goals and opportunities of an initiative and then worked to craft a program of work for the UX work stream which has included user research and synthesis, conceptualizing, designing, specification, QA, and deployment.
Prior work involves leading design teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads
Expertise in core craft skills such as Interaction Design, Service Design, and Information Architecture; strength in adjacent skills such as User Research, UX Writing, and Prototyping
Excellent facilitation skills and experience employing a variety of methods and techniques to run complex design-led workshops
Has led new business thinking and strategy through their user-centered design work
Preferred qualifications, capabilities, and skills
Deep expertise in journey and service mapping, storytelling, product design, problem framing and solving design problems
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.