Job Abstract

TELECARE CORPORATION

RECOVERY SPECIALIST I -- CORDILLERAS MHRC

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Cordilleras is a licensed 68-bed mental health rehabilitation center (MHRC) and a licensed 49-bed adult residential facility (ARF) called The Suites. Cordilleras primarily serves San Mateo County residents, 18-59, with long histories of mental illness and multiple episodes of acute psychiatric hospitalization.

Shifts Available:

Full Time; PM 3:00 pm - 11:30 pm; Week 1: Mon, Tues, Thu, Fri, Sat AND Week 2: Sun, Tues, Wed, Thurs, Fri

Minimum Compensation: $21.07 Hourly

POSITION SUMMARY

The Recovery Specialist is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services.

QUALIFICATIONS

• One (1) year of experience with nursing and/or psychiatric clients in a clinic, hospital or a long-term care facility is preferred.
• Knowledge of basic psychiatric and nursing skills, including nursing interventions is essential.
• Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge.
• A High School diploma or G.E.D. equivalent is required. Good communication skills and a desire to work with severely mentally impaired adults is crucial.
• Incumbents must be at least eighteen (18) years of age and be proficient in reading, speaking and writing English.
• Applicant must be finger printed, and receive clearance from the Department of Justice.

PERFORMANCE STANDARDS

MISSION, VALUES AND BELIEFS

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

QUALITY AND QUANTITY OF WORK

• Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.
• Establishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness.
• Attends and participates in community meetings and groups.
• Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate.
• Admits and discharges patients as assigned, this includes completing associated documentation.
• Collects stool, urine and other specimens, as requested, on assigned clients.
• Obtains client vital signs and weights, as assigned.
• Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance.
• Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks.
• Commitment to teamwork via questions and cooperation.
• Assist in client outings and/or driving.
• Practices body substance precautions at all times.

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
• Reviews and implements client treatment plans.
• Actively participates in multidisciplinary team meetings and treatment planning meetings.
• Demonstrates knowledge of PART principles and techniques.
• Informs the charge nurse of client behavior and condition, particularly changes in mental and/or physical condition.
• Participates in and assists clients during group outings.

ASSESSMENT

• Observes, records and reports client social, psychiatric and physical behavior.
• Completes the following assessment activities:

1. Reviews admission documentation.
2. Assists in client reviews and assessment of client care plans.
3. Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods.

JUDGMENT, DECISION MAKING AND INITIATIVE

• Demonstrates knowledge and proper use of equipment and supplies.
• Promotes and assists clients in developing self-help skills.
• Explains policies and procedures to clients and their families.
• Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.

RELATIONSHIPS WITH OTHERS

• Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.
• Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills.
• Protects the confidentiality of employee and client information.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Protects clients from behavior that could damage themselves or others.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates a knowledge of Telecare’s customers including clients/clients families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

• Understands and demonstrates knowledge of all policies associated with attendance and tardiness.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in-service education classes.
• Role models excellent professional practice.
• Always dresses appropriately and professionally.

PHYSICAL REQUIREMENTS

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

POSITION PHYSICAL REQUIREMENTS

Occasionally may be required to participate in 4 person patient restraint: client weighing between 100-275 #

EOE AA M/F/V/Disability