Job Abstract

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title:  Area Sales Manager

Location: San Jose, CA / San Francisco, CA

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

We’re seeking an individual that is driven to take ownership of total territory management with demonstrated history of building velocity within their team performance. Responsible for total territory management of new business acquisition within the hospitality sector. This includes territory planning, lead generation, prospecting, pipeline management, solution demos, configuring solution sets, close of all new business, and sales expansion within the assigned territory. Primary call points are in the restaurant, travel, and entertainment segments. Significant interactions with hospitality management from General Manager to C-Level required. Territory manager will drive performance and maximize sales based upon the company’s goals and objectives.

Key Areas of Responsibility include: 

• Communicate and inspire a vision for your team’s successful performance

• Develop territory strategy

• Report, analyze, and act on team performance metrics

• Achieve forecast accuracy and consistency

• Maximize sources of all new business: competitive conversions, new markets, etc.

• Partner with other business units to expand cross-sell opportunities

• Identify, build and develop relationships and referrals

• Build a pipeline based on inbound leads, referrals, face to face cold calling in hospitality venues, email, networking, social media, and use of available resources

• Provide timely and thoughtful feedback on market conditions, issues, and opportunities

• Understand the customer’s business objectives and ensure NCR Voyix is viewed as a strategic partner to help meet these goals

• Manage the sales process:

• Build funnel – know how to prospect and run lead campaigns

• Qualify leads – can the customers use our solutions

• Identify decision makers – in depth discussions on business issues

• Develop relationships– tie our solutions to business pains/problems

• Close – negotiate contractual and financial terms

• Communicate effectively and drive cross functional teams to ensure customer success

• Conduct needs assessments for identifying and developing NCR Voyix solution sets

• Provide demo presentations of NCR Voyix products and solutions

• Manage all sales activities within Salesforce, including maintaining and updating pipeline and accurate records of all sales and prospecting activities, territory planning, forecasting, lead management, opportunity management, and quoting

• Manage end-to-end sales process, including NCR Voyix solution configuration, sales proposals, sales presentations, sales submission documentation, and detailed communications to implementation teams

• Manage assigned demo and consumable inventory

• Support of industry trade shows

• Conduct business within budget guidelines for expenses; submit expenses on a weekly basis

• Adhere to all NCR Voyix policies, procedures and business ethics codes

Basic Qualifications

• Bachelor’s degree or equivalent in a related discipline

• 5-8 years + of related business and sales management experience along with a proven track record of success in sales

• Hunger to win and succeed

• In-depth experience and understanding of the Hospitality market and related competition

• Proven track record in sales

• Demonstrated ability to manage partnerships within your industry

• Ability to develop accurate forecasts and execute tactical sales plans

• Demonstrated history of managing the sales process and developing strategic roadmaps which align customer needs, issues and opportunities with industry best practices and solution offerings

• Strong communication and interpersonal skills, including establishing credibility and trust with cross functional teams that can impact your customer including engineering, development, finance, legal, and professional services organizations

• Strong leadership, management, and motivation skills

• Significant business acumen

• Ability to forge and leverage exceptional internal and customer partnerships

• Experience in developing and executing solution sales strategies

• Ability to work and manage in a matrix management environment

• Ability to work well within team environment

• Ability to travel at least 30% annually and up to 50% depending on specific territory needs

Preferred Qualifications

• Previous experience in Hospitality software sales and/or payments processing would be considered as a plus

• Background in SaaS and/or application software

• Previous experience using Salesforce

• Strong executive presence

• Master’s degree (MBA or equivalent)

Salary Range:

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”