Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides support for the escalation and communication of status to management and internal customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing. Manage the daily activities of configuration and operation of IT ... more details
Secure our Nation, Ignite your Future
Join a new and exciting opportunity to protect national security and provide premier mission focused IT services for a dynamic and growing program. Currently, ManTech is seeking a motivated, career and customer-oriented Cloud System Architect, Senior, to join our team in Laurel, MD.
The ideal candidate will have a strong background in cloud architecture and design, with a focus on delivering innovative solutions that meet our clients' needs. The Cloud Systems Architect, Senior, will work closely with our clients and internal teams to design and implement cloud-based solutions, ensuring they are scalable, reliable, and secure.
Responsibilities include, but are not limited to:
Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments.
Provides support for the escalation and communication of status to management and internal customers.
Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers.
Provide customer support through chat, email and capacity request ticketing.
Manage the daily activities of configuration and operation of IT systems.
Optimize system operations and resource utilization and perform system capacity analysis and planning.
Provide in-depth experience in trouble-shooting IT systems.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
Ability to draw high level conceptual diagrams to build a new IT infrastructure to include things like: hardware, software, compute, networks, etc.
Manages the project work as defined by the government.
Leads medium to large complex projects and major phases of a very large group.
Provides highly technical and specialized guidance and solutions to complex IT problems.
Basic Qualifications:
At least twelve (12) years of related work experience
A bachelor’s degree from an accredited college or university in related technical discipline. Four(4) years of additional CSA experience may be substituted for a Bachelor’s Degree.
Basic IT Infrastructure security knowledge (i.e. firewalls, routers, physical hardware, software, etc.)
Confluence and JIRA knowledge
Conceptual cloud infrastructure knowledge
IAT II certification or ability to obtain within 60 days of start date
?Preferred Qualifications:
Security Clearance Requirements:
Sedentary work, speaking, standing, talking, walking, working with computers, working with data, working with numbers and figures, ability to handle stress & work under pressure, ability to use MS Office and a PC, analytical or critical thinking skills, leadership and listening skills, multi-tasking, ability, negotiating skills, oral & written communication skills, presentation skills, project management ability and skills, computer operating skills, and team building skills
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
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