Job Abstract

The Front Office Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Duties include but are not limited to:

• Meet and greet homeowners, residents, vendors, contractors, and members of the BOD.
• Answer calls, research and respond to homeowners inquires, follow-up on emails.
• Maintain homeowner files, variance reports, architectural review process and forms.
• Register and process parking and pool passes; collect fees.
• Coordinate vendors and contractors on property; assist with water shut off guidelines.
• Create, update and close out work orders.
• Assist in putting together board packages and attending annual membership meetings.
• Create and send out weekly communicators, flyers, newsletters to homeowners.
• Order office supplies.
• $20 - $23 an hour

• High School Diploma or GED Required.
• 0 – 3 years of directly related or closely related experience.
• Team player and customer service oriented.
• Takes initiative and ownership to increase efficiencies and the betterment of the property.
• Proactive with job responsibilities and tasks.
• Excellent communicator (phone, interpersonal, written, verbal, etc.).
• Effective time management skills with the ability to prioritize tasks; conflict resolution techniques; maintain maintain confidentiality and discretion.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

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