This position is responsible for all for strategy, implementation, and operation of all technology infrastructure, including all data center and disaster recovery sites, physical and virtual servers, storage and backup infrastructure, desktop hardware, server and desktop operating systems, wireless, local area and wide area networks (LAN/ WAN), AS 400 and SQL databases, all telecommunications equipment. Primary Duties: Establish and maintain an IT technical roadmap aligned with the business stra... more details
This position is responsible for all for strategy, implementation, and operation of all technology infrastructure, including all data center and disaster recovery sites, physical and virtual servers, storage and backup infrastructure, desktop hardware, server and desktop operating systems, wireless, local area and wide area networks (LAN/WAN), AS400 and SQL databases, all telecommunications equipment.
Primary Duties:
Establish and maintain an IT technical roadmap aligned with the business strategy. Most importantly, ensure the IT infrastructure and network is prepared for the company growth.
Oversees the selection, implementation and operation of Data Centers, WAN and LAN Services, Telecommunications and End User Computing services.
Develops level of service standards and operating policies/procedures for overall system availability and individual system components.
Periodically reviews appropriateness of technologies used for system components and recommends modifications and/or upgrades when necessary to keep systems operating according to defined service level agreements and operating level agreements.
Establish the cybersecurity tools and services required to protect the company’s IT infrastructure, network, endpoint devices and data.
Oversees the development of the IT disaster recovery plan.
Prepares operating and capital budget recommendations for infrastructure area and each specific system components.
Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling ensuring consistent application of Employee Guidelines, processes, and procedures. Conducts performance reviews and holds employees accountable for optimal performance of their responsibilities.
Job Requirements:
10 years’ experience in IT infrastructure, systems administration and telecommunications, preferable in a 24/7 high-availability multi-sire retail environment.
Understanding of cloud computing, cybersecurity solutions, virtual server and desktop strategies, VOIP telephony services and mobile enabled infrastructure.
Excellent written and verbal communication skills; interpersonal and collaborative skills; and the ability to communicate technology concepts to technical and nontechnical audiences.
SALARY: $153,000
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