We are looking for a Receptionist to join our team. The receptionist manages all incoming inquiries and lobby traffic. This is fast-paced, customer service position, involving ability to multitask and follow directions. The front desk is responsible for the successful and timely capture, entry, distribution and documentation of leads. The receptionist will be responsible for answering incoming calls, directing calls to the appropriate individual or department, mail distribution, flow of correspo... more details
Job Description
We are looking for a Receptionist to join our team.
The receptionist manages all incoming inquiries and lobby traffic. This is fast-paced, customer service position, involving ability to multitask and follow directions. The front desk is responsible for the successful and timely capture, entry, distribution and documentation of leads. The receptionist will be responsible for answering incoming calls, directing calls to the appropriate individual or department, mail distribution, flow of correspondence, serving as the first point of contact for visitors and/or vendors, as well as additional clerical duties. Front Desk must be able to keep manager-level communications confidential from other co-workers.
Answers high volume of telephone calls using approved script, handling objections in a courteous manner according to approved guidelines; logs and enters new inquiries, and transfers to the appropriate individuals or representatives, division or department. Takes messages when necessary
This is a very customer-focused position with high volume of phone, email and in-person visits
Fields messages to main line from previous night, enters and assigns leads into contact manager and assigns/transfers to appropriate representative
Greets and intakes visitors courteously, determine their needs and directs them to the appropriate person
Assigns prospects in an accurate and timely manner to representatives upon approval of Director of Admissions and/or Campus Director
For prospective students, distributes collects and processes approved Visitor/Student Profile Sheet, enters into contact manager, and assigns to appropriate representative
Assures that prospective students are met by representatives in a timely fashion
Monitors main entry area to ensure that visitors and/or delivery people are not allowed to roam through the premises unescorted
Receives, sorts, and posts all incoming mail from U.S. Post Office, courier service. Receives all outgoing mail daily and sorts for delivery
Sends and receives all packages (FedEx, UPS, etc.)
Types a variety of forms, letters, reports and memos
May also assist with other related clerical duties such as photocopying, faxing, filing, etc.
Performs other duties as assigned, especially to provide support to other Campus Departments in coordination with the Campus Director
Pay: $18.00 - $21.00
Qualifications
Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly
Ability to work well under pressure and in a fast-paced environment with minimal supervision
Proficiency in Microsoft Office including Word, Excel, PowerPoint and Outlook
High School Diploma or GED
Minimum 1-year customer service experience
Additional Information
We Offer:
Medical, Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks’ starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 2 Floating Holiday
Company Paid Life Insurance at 1x’s your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on program
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
