JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technol... more details
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Facilities Performance Analyst will play a pivotal role in evaluating and optimizing the facility department’s performance, identifying areas for improvement and implementing solutions to maximize department efficiency. Conduct performance analysis to identify areas of improvement in systems, processes and products. Analyze trends and making recommendations for process improvements to inform leadership’s decision-making.
Program Function
Focus on collecting, analyzing and reporting regularly to Head of Facilities Management & Real Estate on all department priorities.
Support for a purposeful environment to realize standardized and consistent service delivery, information symmetry, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across Facilities Management & Real Estate organization (FMRE), risk mitigation and relationship management.
Focus on developing strong client relationships and to synthesize client needs to support a tailored suite of integrated portfolio services.
Oversight on providing a consistent consolidated reporting process.
Analytical approach to reporting on data from all Facilities Management & Real Estate tools. Expertise and ownership in analyzing data in tools and reporting out regularly per requests from Facilities Management & Real Estate leadership team
Ownership on ensuring solutions are successfully implemented by removing roadblocks or facilitating reprioritization conversations among relevant stakeholders through connecting with Facilities Management & Real Estate leadership team
Access to the broader JLL platform to deliver portfolio specific insights, best practices, and subject matter expertise.
Ability to create sophisticated monthly and quarterly business reviews across the portfolio
Maintain high customer satisfaction with services provided management
Communication and Relationship Coordination
Program Analysis & Development
(risks, opportunities, KPIs, corrective/preventive actions, improvement ideas)
(communications, documentation, tools,
Education/training
Associates degree in facilities management, building, business or other related field
Bachelor’s degree preferred
?Years of relevant experience
2+ years of work experience in business analytics, corporate real estate operations or operations analytics
Preferred:
3+ years of industry
experience either in the
corporate environment,
third party service provider or as a consultant
Skills and knowledge
Strong knowledge of financial budgeting and scheduling practices
General knowledge and understanding of quality and process approaches/theory
Analytical and quantitative skills
Superior customer service skills and orientation
Strong written and oral communication skills
Ability to maintain professionalism at all times under stressful situations
Ability to plan and manage work under time constraints in a fast paced environment
Ability to multitask and work without direct supervision
Strong organizational skills and collaborative style
Possess effective interpersonal skills and have the ability to work with people at all levels of the organization
Ability to work collaboratively with various teams and departments
Ability to work with minimum supervision
Other Abilities
Physical work requirements and work conditions
Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
Equipment Operation (personal computer, telephone, copies, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools.
Carrying: able to carry documents, tools, drawings, electronic equipment up to
30lbs/14kgs.
Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs
Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
Sitting: able to sit for long periods of time in meetings, working on the computer.
Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
Standing: able to stand for discussions in offices or on the production floor.
Travel: able to travel independently and at short notice.
Location:
On-site –HERNDON, VA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.