Involves the provision of integrated and accessible primary and specialty patient care services in a clinic or center environment. Care is provided by clinicians and assistants who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. Ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. Management levels may also be responsible for clinic operations. (Note, when primary focus is clinical operations, see Ambulatory Administration job function.)
Under supervision of the Administrative Director, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, the LVN Supervisor works independently in a self-directed manner and demonstrates flexibility in handling multiple priorities. The LVN Supervisor has primary responsibility for the supervision of the Dermatology clinical and admin staff. The LVN Supervisor will be responsible for supervising the operational, human resource, and clinical competency skills of the staff who work in the practice. The LVN Supervisor oversees the clinic flow, ensuring an efficient and well-run operation while paying attention to room utilization, wait times, and provider productivity.
As a working supervisor, the LVN Supervisor will also assist in the delivery of care to patients in clinic and via our APeX patient messaging portal. The LVN Supervisor’s clinical work includes assisting with procedures such as mohs surgery, reconciling patient’s medications, obtaining prior authorizations, and communicating health care maintenance reminders to assure positive care outcomes. The LVN Supervisor is required to adhere to the Living Pride Standards and Telephone and House Standards as adopted by the Medical Center.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $92,400 - $138,700 (Annual Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
- One (1) year of experience as a Supervisor/Lead in a medical practice or equivalent experience.
- Bachelor's degree in related area and / or equivalent combination of experience / training.
- Graduation from an approved LVN program
- Two (2) years of experience in a Dermatology/Dermatology Surgery clinic.
- Demonstrated skills to effectively supervise patient care support staff. Strong knowledge of practice operations.
- In depth knowledge of patient support care clinical standards and care delivery, systems, external regulations, and internal policies.
- Working knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
- Detail oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions.
- Solid interpersonal skills for effective collaboration and problem solving with all levels of management and staff.
- Skills in written and verbal communications, with the ability to convey clinical and technical information in a clear and concise manner.
- Knowledge of business software and specialized applications and data management systems used in clinic / center patient care.
- Knowledge and ability essential to the successful performance of duties assigned to this position.
