Job Abstract

The ZSFG Department of Psychiatry Administration Office is the entry point for all administrative, operational, clinical and non-clinical aspects of the Department of Psychiatry. Under general supervision, the incumbent will work in the main ZSFG Psychiatry administrative office, which is responsible for time sensitive materials like timesheets, invoice processing for services like taxi vouchers and ensuring that legal documents are delivered in a timely manner to the conservator’s office. Other daily job duties include answering the main psychiatry phone line, triaging phone calls and other communication such as faxes, mail, and packages, greeting individuals to the ZSFG psychiatry administrative office, managing conference room reservations, and providing conference room audio/visual support, and maintaining office supplies and general office equipment like copy machines. The incumbent will also support in the maintenance of department contact sheets, listservs, Hydra and other onboarding requests.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Proficiency with web systems such as BearBuy,. MyAcess, Access
• Prior related UC experience.
• Recent experience working in a health care/physician practice or related field.
• Prior experience with LCR, Hydra, EPIC and other ZSFG and DPH systems

• High school graduation/GED and 4 years of related experience or an equivalent combination of education and experience.
• Demonstrated expertise with Outlook, Microsoft Word, Excel
• Proficient oral and written communication skills.
• Strong analytical skills and ability to prioritize between multiple demands. Ability to assess situations prioritizes workload, develop solutions and make recommendations.
• Handle confidential information that would have immediate negative impact on the company operations, performance, or value if shared beyond its intended audience.
• Ability to work independently and outstanding reliability and method for self-monitoring and improvement, demonstrated excellent punctuality, attendance and reliability.
• Demonstrated time management skills to plan, manage, and complete multiple tasks under tight deadlines; attention to detail, accuracy and decision-making skills to respond to high-pressure situations.
• Provide direction and prioritization standards for the screening of mail, email, voicemail and appointments using expert judgment and knowledge.
• Demonstrated ability and temperament to work with sensitive information.
• Outstanding interpersonal skills and proficiency in business operations to represent the Department effectively internally and to outside parties.
• Excellent interpersonal and communication skills.
• Demonstrated excellent attendance and reliability.