In this Merchandise Coordinator role you will be responsible for assisting in planning and coordinating placements of offers and promotional messaging on company website. Additionally, to facilitate the speedily and accurate execution of site placements, you duties will be to organize offer details to the creative and copywriting teams and assets and copy to the site authoring team. This Site Specialist is responsible for optimizing the customer journey, and ensuring customers are able to easily... more details
Job Description
In this Merchandise Coordinator role you will be responsible for assisting in planning and coordinating placements of offers and promotional messaging on company website. Additionally, to facilitate the speedily and accurate execution of site placements, you duties will be to organize offer details to the creative and copywriting teams and assets and copy to the site authoring team. This Site Specialist is responsible for optimizing the customer journey, and ensuring customers are able to easily and effectively accomplish their desired offer purchases. You will be responsible for ensuring pricing and offer details from Category Management (CMs) teams are accurately conveyed to upper funnel ops teams and ensure that ops teams have correctly executed offers on upper funnel site placements. You will be a liaisons between CMs, Creative teams and Site operations teams to find the right balance in operating timelines and procedures. You will assist in ensuring that site tagging is properly mapped back to correct data points for merchandising placements within your purview. You will also assist in tracking or coordinating site placement sunrise and sunsets.
Responsibilities
* Execution of online merchandising strategies, with the goal of optimizing the customer experience in order to increase sales, improve conversion rates, and decrease bounce rates. * Strong project management over a variety of tasks with varying deadlines and priorities. * Ensure site offers are working properly, and pursing the right escalations to resolve any found issues in a timely and efficient manner. * Gather and compile promotional information into packaged complete tickets for creative and authoring teams to execute on. * Collaborate with your counterparts in all operations, finance and analytics departments. * Attend daily promotional calls to discuss and be a liaisons between ops teams and category management teams. * Accurately log all upper funnel site placements and promotions with a calendar or sunrise and sunset dates. * Map analytical tagging to offer placement calendar, inclusive of variations and shifts in offers. * Proof and verify that staged and live content accurately reflect the latest promotional offers. * Relay staged and live content to category and product managers for review. * Support varying time zones and varying offer launch timings. * Submitting tickets to sunrise and sunset offers on company website
Salary: $85K-$90K per year
Qualifications
* Bachelor’s degree in Marketing or Business or 4+ years similar experience in site merchandising * Experience with CMS based Ecommerce platforms * Experience using project management tools like JIRA * Experience in Site Usability, A/B Testing, and Optimization * Understanding of the digital creative and QA processes * A strategic thinker and decision maker with high understanding of consumer behavior on websites * Attention to detail with a strong work ethic and drive and meet deadlines * Flexibility to support different time zones and launch hours * Excellent communication skills with ability to communicate technical details in laymen terms in different LOBs. * Attention to fine detail * Ability to work in a fast pace environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
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