Job Abstract

CERTIFIED MEDICAL ASSISTANT (CMA)

 We encourage Military Veterans and Military Spouses to apply

SITE OF SERVICE:

·       Family Practice Clinic at Naval Hospital-Jacksonville Naval Air Station, Jacksonville, FL

POSITION QUALIFICATION/REQUIREMENTS:

·       Degree: Certificate.

·       Education: Graduate from a medical assistant training program accredited by ONE OF THE FOLLOWING:

o  Graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHEP)

o  Accrediting Bureau of Health Education Schools (ABHES) of the American Medical Technologists

o  Accrediting Commission of Career Schools and Colleges (ACCSC)

o  Accrediting Council for Independent Colleges and Schools (ACICS)

o  Southern Association of Colleges and Schools (SACS)

o  Formal medical services training program of the United States Armed Forces.

·       Certification: Current certification as a medical assistant by ONE OF THE FOLLOWING:

o  American Association of Medical Assistants (AAMA)

o  American Medical Technologists (AMT)

o  American Registry of Medical Assistant (ARMA)

o  National Center for Competency Testing (NCCT)

·       Must have BLS hands-on course through AHA or ARC

·       Experience: Possess a minimum of one year of full-time experience in the last three years as a CMA in an outpatient family practice or primary care setting.

·       U.S. Citizenship: HCWs performing under this contract shall be U.S. citizens.

·       English Language Requirement: The Contractor shall ensure that all HCWs providing services under this contract are able to read, write, and speak English well enough to effectively communicate.

·       HCW Physical Capability: HCWs shall be physically capable of standing and/or sitting for extended periods of time and physically capable of performing all services required.

CORE DUTIES:

·       Obtain patient's medical record following appropriate procedures.

·       Assist the provider as needed during exams.

·       Transport patients to other clinical areas as needed.

·       Check each chart for the provider's signature, stamp, and each patient's diagnosis prior to returning the chart to Health Records.

·       After a physician has verified the medicine and dosage, the HCW shall administer medication to patients.

·       Obtain lab and x-ray results.

·       Answer telephone and transcribe accurate messages.

·       Ensure that any broken or unsafe equipment is removed from the clinic in a timely manner and notify appropriate personnel.

·       Assist with patient flow and provide patient care as directed.

·       Operate the following medical equipment, as directed, such as Automatic Blood Pressure Monitor, Hand Held Nebulizer, EKG Machine (twelve (12) lead), Electronic Thermometer, IV infusion pump (Set-up only), Tynpanometer.

·       Successfully complete the MTF provided in-services in IV placement, blood and blood administration, and immunization administration prior to assignment of duties

·       Collect and prepare laboratory specimens, perform basic laboratory tests, draw blood, and start IVs.

·       Prepare patients for X-ray.

·       Instruct patients about medications; prepare and administer medications as directed by physician and MTF guidelines.

·       Notify patients regarding labs and other tests as directed.

·       Participate in inventory procedures as directed.

·       Coordinate with other departments and clinic staffs to provide complete care to patients.

GENERAL DUTIES: 

·       Maintain a level of productivity comparable with that of other individuals performing similar services.

·       Participate in peer review and performance improvement activities.

·       Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection. 

·       Function with an awareness and application of safety procedures.

·       Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.

·       Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.

·       Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.

·       Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.

·       Maintain an awareness of responsibility and accountability for own professional practice.

·       Participate in continuing education to meet own professional growth.

·       Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.

·       Actively participate in the command’s Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.

·       Participate in the provision of in-service training to clinic staff members. Provide training and/or direction as applicable to supporting government employe­es (e.g., hospital corpsmen, students, etc.).

·       Attend and participate in various meetings as directed.

·       Perform timely, accurate, and concise documentation of patient care.

·       Operate and manipulate automated systems such as CHCS, AHLTA, Essentris, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander. Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications.

·       Exercise appropriate delegation of tasks and duties in the direction and coordination of health care team members, patient care, and clinic activities.

·       Maintain documentation of all treatment provided in accordance with clinic directives, and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions.

HOURS:

·       Services shall normally be provided Monday through Friday between the hours of 0600 and 1800 for an 8.5-hour period, including an uncompensated .5-hour meal break. 

·       Each HCW shall generally be on duty for 80 hours every 2 weeks. 

·       In no instance will a HCW be required to provide services in excess of 80 hours in a 2-week period. 

BASE DOWN DAYS:

·       During a planned closure of the facility due to training, closures before or after holidays family down days, Employee will only be compensated for the actual hours worked. If clinic is closed and employee is not able to work, employee will be required to use leave or take LWOP (without penalty). 

SPECIAL REQUIREMENTS/SKILLS

Must be comfortable in a fast-paced, dynamic environment. Must be able and willing to reprioritize on short notice and work on multiple simultaneous projects. Flexible and able to work with various personalities. Teamwork skills required. Time management skills required. The ability to meet deadlines in a deadline intensive environment is essential. High level of adaptability and willingness to embrace change in a fast-paced, demanding environment.

LUKE does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of services or employment opportunities and benefits. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Links:

To learn more about LUKE, please visit our website at:

https://lukestaffing.com/