The Consultant level Developer of the Client Personalization team is responsible for application service level achievement and customer satisfaction of Blue Shield of California’s Salesforce Industries capabilities. This developer creates, configures, and manages Salesforce applications and related components and will be accountable for delivering BSC’s desired business outcomes. This includes understanding the functionality of the technical solutions used to enable business processes. This role... more details
Your Role:
The Consultant level Developer of the Client Personalization team is responsible for application service level achievement and customer satisfaction of Blue Shield of California’s Salesforce Industries capabilities. This developer creates, configures, and manages Salesforce applications and related components and will be accountable for delivering BSC’s desired business outcomes. This includes understanding the functionality of the technical solutions used to enable business processes. This role requires interaction with our IT and Business partners (BU/Functional Area leaders) in determining solid business requirements/ applications solutions. The Senior Application Developer will have experience designing, building, and implementing features in Salesforce Cloud.
Your Work
In this role, you will:
Adopt and apply software engineering concepts and processes to software development
Provide input to designs and technical specifications
Develop user interfaces and application programs using the technical specifications and design documents provided
Tests, debugs and maintains code according to the technical specifications
Provide knowledge transfer to less experienced staff
Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs
Improve the reliability and utilization of systems and applications
Monitor software configuration changes to anticipate and address the impact of data reliability and customer satisfaction issues
Coordinate sustaining support for application platforms and business processes
Demonstrate leadership skills in services development, services adoption, and service governance
Proactively address potential system issues to meet or exceed established timelines and delivers service within budget constraints and seeks ways to reduce application-related costs
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