POSITION OVERVIEW
Applications Accepted From: All Persons Interested
Division/ Section: Terminal Management/ORAT
Workdays & Hours: Monday-Friday, 8:00am – 5:00pm (subject to change)
PURPOSE OF DIVISION
Terminal Management exists to deliver a 5-star experience for all passengers travelling through Houston’s airports. This experience includes all Guest facing services from the time a passenger enters the airport facility to the time they depart on an aircraft and vice versa. The scope of Terminal Management’s responsibility includes aesthetic appearance, functional condition of airport facilities and amenities, operational readiness, and terminal ambiance. Terminal Management is the primary liaison with airlines, federal agencies and any Guest facing service provider at the airports as well as with Skytrax, an organization that rates airlines and airports worldwide and is the inspiration for the Houston Airport System’s mission of becoming a 5-star global air service gateway where the magic of flight is celebrated. The purpose of the Operational Readiness and Airport Transition (ORAT) team is the successful coordination of activation and opening of the new facilities at Houston Airports. ORAT exists to guarantee that the facilities meet the readiness standards and expectations of a five-star airport where the magic of flight is celebrated.
PURPOSE OF POSITION
The purpose of the Staff Analyst position is to develop and maintain an effective log for reporting, ensure schedules are coordinated and manage special project events. Establishes the schedules and events for training and familiarization with stakeholders to ensure new processes, technology, and operations are coordinated and transparent to operational readiness for the opening of new facilities. The Staff Analyst will provide logistical support for the ORAT team and hundreds of stakeholders as we plan and transition into the new facilities. "MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK, OBTAIN AND MAINTAIN A FEDERALLY MANDATED SECURITY CLEARANCE WHERE REQUIRED. "
The responsibilities of this position include, but are not limited to:
Essential job duties and responsibilities for the Staff Analyst duties include but are not limited to:
- Develop and maintain an effective log system that includes ORAT Project Schedules.
- Create a dashboard for the business unit that provides details of projects, project completion dates and milestone schedules.
- Set up a plan to coordinate and schedule familiarization tours.
- Participate in project meetings, working groups and workshops, contributing technical analysis and experience as it relates to operational readiness, activation, training, and function of the major projects.
- Working with airport management, coordinate training to include everything from basic facility orientation to specialized operational systems and safety training. Identify the training requirements for the opening of facilities.
- Review current and future project documents and coordinate with internal and external stakeholders to ensure various projects are in alignment and do not conflict with other scheduled or future work.
- Review projects and maintenance activities from a holistic, airport system-wide approach to ensure efficiencies in the airport system.
- Assist in the development of ORAT presentations and reports for leaders and stakeholders to include preparation of workshop materials, as well as various project schedules.
- Coordinate and schedule familiarization, introduction, and testing (trials and simulations) of the major projects with airline stakeholders, federal agencies, and airport tenants regarding ORAT workshops, trials, simulations, familiarization, and other activities for the opening of new facilities.
- Provide training to all stakeholders to include everything from basic facility orientation to specialized operational systems and safety training.
- Be a liaison between project managers, planning, the project, and overall general project, and overall general project/airport situational awareness, among other responsibilities.
- Attend walkthroughs of construction areas to ensure compliance with HAS standards and work with contractors to bring deficient items up to standards. Coordinate with contractors and stakeholders to resolve operational issues.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions. Requires the ability to make simple gross motor responses within large tolerances.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a Bachelor’s degree in Business Administration, Public Administration or a field directly related to the type of work being performed.
Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.
EXPERIENCE REQUIREMENTS
Three years of professional administrative, financial, or analytical experience related to the type of work being performed are required. Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.
PREFERENCES
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Preference will be given to applicants with previous Aviation Industry experience.
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test.
SAFETY IMPACT POSITION - YES
YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Pay Grade 26
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1983). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1983). (TTY 7-1-1)
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
