Conduct outreach to the community (individually and as a team leader) to build strong relationships with young people, residents, businesses, and community groups including communities of faith and agencies providing services within the neighborhood. Provide Guidance to Outreach Workers with community needs and resources. Use engagement techniques to build a rapport with youth and young adults encountered. Provide age-appropriate interaction with youth and young adults encountered and adhere to ... more details
About Us Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! Overview As a member of the SOP, the Senior Community Outreach Worker must be a driven and creative individual.? The Community Liaison Supervisor works with program staff, community residents, businesses, and community-based organizations of all types to implement strategies for conducting street outreach, supporting and providing resources to youth and young adults who are homeless, runaway, and/or at high risk of becoming homeless and in need of case management, immediate shelter, meals, employment, and medical and or mental health services.? The ideal candidate must have community connections. This approach will help ensure a strong connection and level of trust between the young adults, community officials, and Peer Outreach workers Job Title: Senior Community Outreach Worker (Temporary up to one year) Reports to: Program Director DOP Locations: NYC/City Wide (Mobile Van) ( Positions Based between Harlem & Brooklyn. Must be flexible with Travel) Hours: 15/hours weekly (Part Time) Hourly Rate $23/hour based on relevant experience. Candidates with significant relevant experience may be eligible for higher compensation. Major Duties: Conduct outreach to the community (individually and as a team leader) to build strong relationships with young people, residents, businesses, and community groups including communities of faith and agencies providing services within the neighborhood. Provide Guidance to Outreach Workers with community needs and resources. Use engagement techniques to build a rapport with youth and young adults encountered. Provide age-appropriate interaction with youth and young adults encountered and adhere to all agency guidelines and ethics regarding the treatment of youth and services. Screen for basic needs; provide resources, and referrals to service agencies, shelter, and drop-in centers. Provide crisis intervention as needed. Provide and prevention to homeless, runaway, and at-risk youth and young adults on various topics; Build a network with other street outreach program workers and local drop-in centers. Assist in locating safe housing – emergency, transitional, and permanent. Maintain appropriate and relevant documentation of all contacts, efforts, and events; Be always in contact with Program Director to be accountable for the effective use of time and to receive guidance and direction. Attend all staff meetings timely and attend other internal and external meetings as directed. Assist the Program Director with Outreach Workers, including planning daily and weekly activities for and with staff, to ensure staff are present in places and at times to be able to intervene in youth homelessness most effectively With the Program Director, organize and lead regular mobilization activities within the community, including response to, rallies, planning and coordination meetings, and public education activities. Work with the community, other outreach programs, and local law enforcement to gain information that may help assist youth homelessness. Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring). Assure that the program is informed by and its staff trained in trauma-informed practice (TIP), which may include the adoption of the Sanctuary Model of TIP. Perform other duties as assigned Qualifications:? High School diploma required; Valid Driver’s License required; 2 years experience working with community and elected officials. 2 years experience in working with the runaway and or homeless youth/young adult population, direct experience with street outreach desirable. Lived experience of homelessness, living at risk of homelessness or housing insecurity a plus Bilingual English/Spanish preferred, but not necessary. Must be able to establish working relationships with participants in need of supportive services; Must have excellent verbal and written communication skills; Ability to work evenings and weekends. Ability to use public transportation to travel throughout New York City; Must have a commitment to work from a strength-based and/or youth development perspective Computer literate --?Knowledge of computer assessment tools, Data Base systems and Windows operating systems.? Proficient in Excel and Word. Additional Information Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.
