Job Abstract

Job Overview:

The Patient Access Representative, Emergency Department Access Services, accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs.

Qualifications:

Required:

• High School Diploma or GED

Preferred:

• Prior experience with hospital Patient Access/Registration and EPIC
• Knowledge of medical terminology and medical insurance

Certifications and Licenses Required:

• N/A

Scheduling Requirements:

• Evening Shift, following a period of orientation and training on day shift
• Shifts vary within the bi-weekly pay period:
  • Week 1- Sunday, Monday, and Friday 6:00pm - 2:30am
  • Week 2- Monday and Saturday 6:00pm - 2:30am
• Part time, 40 hours per bi-weekly pay period

Essential Functions:

• Interviews patient and or family to complete registration
• Obtain/confirm all demographic and financial information is complete and accurate. Obtain and copy ID and insurance cards. Complete and copy all consent forms
• Accurately complete the Medicare Secondary payer questionnaire (MSP)
• Answers department phones quickly and relays all messages
• Collect deposits, deductibles and co-pays so as to meet required cash targets
• Maintain the required productivity and accuracy percentage as specified for job level
• Obtain Advance Medical Directive information, patient specific
• Adheres to patient rights: provides for the confidential treatment of all communications and records

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please Note: The first-round interview for this position is a digital, on demand interview through the HireVue platform. Click the hyperlinks here to learn more about the RWJBarnabas Health hiring process and digital, on-demand interviews. While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don’t want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well!

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

· Paid Time Off (PTO)

· Medical and Prescription Drug Insurance

· Dental and Vision Insurance

· Retirement Plans

· Short & Long Term Disability

· Life & Accidental Death Insurance

· Tuition Reimbursement

· Health Care/Dependent Care Flexible Spending Accounts

· Wellness Programs

· Voluntary Benefits (e.g., Pet Insurance)

· Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!