Job Abstract

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

THE ROLE

Under leadership of the Director of Concessions, the Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions Operations.

• Responsible for operational budget, managing monthly P&L statements, and ensuring that all financial reporting is accurate
• Provide leadership, coaching, and mentorship to a staff responsible for executing the Concessions business plan
• Sustain cost as it pertains to labor and operating supplies, working within budgeted guidelines
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
• Accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment, create a working relationship with local health officials
• Ensure unit compliance with federal, state, local, and Legends regulations regarding the sale of alcohol
• Maintain management staff and ensure proper hiring and promoting of associates per Legends standards
• Work closely with multiple sub-contractors to ensure all needs are met and terms of the contract are followed
• Preserve existing programs and develop new concepts to ensure the highest possible quality of food service
• Oversee monthly inventory for concessions operations and develop yearly operational budgets
• Follow and encourage team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions and complete company-wide safety training and any additional job specific safety training
• Report all safety incidents (injuries and illnesses) into the Company’s risk management system (Origami Risk) on the same day that the safety incident has been reported
• Perform other related duties, tasks, and responsibilities as required

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate will have a Bachelor’s degree with a minimum of 2-4 years’ management experience in the high volume foodservice industry, preferably in concessions environment for a sports and entertainment venue
• Union experience strongly preferred
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-orientated environment
• Demonstrate leadership and vision in managing staff groups and major projects or initiatives
• Customer service oriented with the ability to communicate with employees, vendors, client representatives, and guests in a positive and professional manner
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays
• Must be able to work in a team environment
• Knowledge of accounting policy and procedures and POS systems preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint

Competitive salary starting at $66,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Location: On-Site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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