Job Abstract

Exercises independent discretion and judgment in the handling of large commercial and personal property claims assignments in designated region. Acts as a consultant to regional management on property claims procedures and educational programs. Responsible for post-loss coordination of CAT activity.

• This is a remote, work from home position with the successful candidate residing in the ERIE Operating footprint.  This footprint includes anyone living within the following states: PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• Strong preference will be given to candidates residing in Virginia as they will service the greater Richmond area.
• Relocation assistance may be available
• The successful candidate must be willing to obtain and maintain necessary licenses.
• A company car and equipment to work from home will be provided.
• Good time management and organization skills preferred.
• Ability to drive/travel regularly within the assigned territory.

Investigates and/or directs the investigation of commercial property claims. Interviews insureds, claimants and others as required. Inspects property damage, reviews information to prepare estimates, evaluates and makes recommendations regarding coverage of claims, determines liability and total value of claims and negotiates settlements.

Determines all available coverage for risk and ERIE's liability and establishes total value of loss. Identifies all subrogation potential.

Reviews information to prepare estimates and arranges for repairs of insured losses.

Settles loss and maintains complete file documentation.

Communicates with insureds or Agents regarding settlement and/or adjustment.

Directs activity of necessary experts.

Works directly with department manager to develop and implement new policies and procedures for the department.

Meets with management as requested to analyze regional and branch performance and make recommendations for changes.

Assists in training new Employees and property claims specialists in the branches when requested by claims manager.

Works with regional CAT coordinators to coordinate CAT teams for property losses.

Serves as consultant to the branch offices on commercial property claims.

High school diploma, or GED, required. Bachelor’s degree preferred. Seven years experience in property adjusting required. AIC designation or CPCU 3 or 4 preferred. Working knowledge of Windows software required. Position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Appropriate license as required by state. Valid driver’s license and good driving record required.